Jun 22, 2018 08:03:40 AM by Kyle A
I just got Rising Talent status today and the badge appears in my profile but I did not receive the extra 30 connects that was supposed to come with it. Does it take a few days for that to show up or is there someone I need to contact.
Solved! Go to Solution.
Feb 11, 2019 10:14:32 PM by Dmitry S
Hi to all!
Could anyone expain to me how I can get one-time bonus of 30 free connects if my profile was marked as Rising Talent
Regards,
Dmitry
Feb 11, 2019 11:27:11 PM by Goran V
Hi Dmitry,
When did you received the Rising Talent badge? Please keep in mind that it can take up to 48 hours for the connects to be awarded on your profile, thank you.
Feb 11, 2019 11:35:39 PM by Dmitry S
Thx for reply. I don't remember exactly datetime stamp but yesterday in the morning the mark was already there
Feb 11, 2019 11:43:42 PM by Goran V
Hi Dmitry,
Please allow until tomorrow morning for the connects to be awarded on your profile. If you still haven't received them let us (Moderators) know and our team will assist you further. Thank you.
Feb 13, 2019 01:48:33 AM by Envis S
Hi,
I have not recieved my bonus connects. Please solve this out.
Thank you.
Feb 13, 2019 02:02:08 AM by Goran V
Hi Envis,
Our team will check this from our end and adjust your account accordingly, thank you.
Feb 13, 2019 05:25:02 AM by Valdas G
Hello.
I'm new to this site, I have just started working on this site about a month ago.
And today I got a message that I got the Rising Talent.
Maybe this is so lucky for me - got Rising Talent after only 1 month at upwork.
However in the notification, it says that I will get the bonus 30 connects.
But I got no bonus connect.
Do I need to wait for more days or so to get the bonus connects?
What should I do to get the bonus connects?
Thanks.
Feb 13, 2019 05:56:12 AM by Goran V
Hi Valdas,
Please allow up to 48 hours for the connects to be awarded on your account, if you don't receive them after 48 hours let us (moderators) know and we will assist you further. Thank you.
Feb 15, 2019 12:56:30 AM by Valdas G
Hi.
Thanks for your reply.
I have waited 2 days, but received no bonus connects yet.
Please have a look and see if everything is ok.
Thanks again for your effort.
Valdas.
Feb 15, 2019 01:00:23 AM by Goran V
Hi Valdas,
Our team will check this from our end and adjust your connects accordingly, thank you.
Feb 14, 2019 01:27:35 PM by Juan Pablo A
I entered the Rising Talent program about a week ago, but I haven't been credited my free connects. The Community Bot told me to wait for 24hs so that the connects can be credited, but nothing has happened so far.
Feb 14, 2019 02:10:07 PM by Bojan S
Hi Juan Pablo,
We'll have one of our agents reach out to you directly and manually award you your 30 free connects. Thank you.
Feb 18, 2019 05:00:54 PM by Senad S
I have received raising talent badge a few days ago, but haven't received any connects yet.
Can anyone help me please?
Feb 21, 2019 09:26:51 AM by Badr T
A one-time bonus of 30 free Connects didn't receive and it's more than 1 week now!!
Please, could the technical support help solve this?
Thank you
Feb 21, 2019 09:58:04 AM by Bojan S
Hi Badr,
Thank you for reaching out to us. I've shared this with our support team and one of our agents will reach out to you directly to assist further with your concern.
Feb 24, 2019 07:35:57 PM by Ellie H
Hi,
I read that I get bonus connects for Rising Star status but I don't see them in my balance. I have not had any connects since 1/31/19. When will I see more available? I will eventually get a paid account but for now, using the free service. I love UpWork and cannot wait until I am able to apply for jobs again.
Thank you,
Feb 24, 2019 08:58:46 PM by Avery O
Hi Ellie,
I apologise if this has caused any inconvenience. A member of the Customer Support Team will reach out to assist you.
Mar 2, 2019 08:23:02 AM by Joanne P
Hi Alexander,
It can take up to 48 hours for the free connects to be added to your account. If after 48 hours, the connects are still not added, please let us know. Thank you!
Mar 2, 2019 08:25:11 AM by Shubham P
Hi Jonanne, can you please tell me whether my upwork profile is verified or not? I haven't got the approval message.
Mar 5, 2019 09:55:17 AM by Bojan S
Hi Shubham,
I apologize for the delay in receiving an update. Our team reviewed your account and the information you provided during the verification and your account has already been resumed.
Mar 5, 2019 07:49:25 AM by Alexander N
I waited more than 72 hours but didn't recieve more connections.
please help me.
Thank you.
Mar 2, 2019 09:33:47 AM by Naeem T
Hi upwork community,
I got rising talent batch two days ago and still I did not get my extra 30 connects. Please solve my problem,If there is any technical issue then please add them manually. I need connects at this time.
Thanks & Regards
Naeem Tufail
Mar 2, 2019 10:55:38 AM by Cray H
Hi Naeem,
One of our team members will reach out to you directly via ticket and assist you further in getting those connects. Thank you.
Mar 2, 2019 11:05:19 AM by Ajit M
Hi,
I got the Rising Talent badge. It has been almost a week though, still no connects credited to my account. Can you check please?
Thanks,
Ajit
Mar 2, 2019 11:24:27 AM by Cray H
Hi Ajit,
A team member will reach out to you directly via ticket and assist you further in getting those additional connects. Thanks!
Mar 3, 2019 07:39:41 AM by Ajit M
Thanks! It is addressed now..the 30 extra connects shows up fine now.
Mar 5, 2019 05:20:45 PM by Iaroslav T
Hi, I am Iaroslav
I am Rising Talent a few days ago but did not receive 30 extra connects.
Please let me know the solution.
Regards.
Mar 5, 2019 06:18:54 PM by Juan Diego N
Hi!
Just wait until someone from Upwork support reply to your post, they usually fix the problem instantly.
Mar 5, 2019 11:38:37 PM by Goran V
Hi Iaroslav,
Our team will check this from our end and adjust your connects accordingly, if further help is needed let me know. Thank you.
Mar 5, 2019 05:22:10 PM by Daniel E
Hello!
I got Rising Talent yesterday and it says if I pass upwork readiness test, there's 30 bonus connects.
I passed test but not received that. Someone please help me 🙂
Thanks for your kind attention.
Best regards.
Daniel.
Mar 5, 2019 11:08:52 PM by Goran V
Hi Daniel,
It can take up to 48 hours for the connects to be awarded on your profile, if you don't receive them after 48 hours let us know here. Thank you.
Mar 6, 2019 11:15:49 AM by Anastasiia V
Mar 6, 2019 12:18:18 PM by Bojan S
Hi Anastasiia,
Congratulations on receiving the Rising Talent badge. Please, note that it can take up to 48 hours for the system to update and award you your 30 free connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.
Thank you.
Mar 8, 2019 06:31:21 AM by Jasmine M
I have been a rising talent for a week now and I still did no receive 30 additional connections. When will I get them?
Mar 8, 2019 06:33:47 AM by Goran V
Hi Jasmine,
Our team will check this from our end and adjust your connects accordingly, thank you.
Mar 8, 2019 09:37:24 PM by Muhammad S
Hello,
I got my rising talent badge 3 days ago but I haven't received 30 connects
Thanks.
Mar 9, 2019 01:16:38 AM by Joanne P
Hi Muhammad,
Congratulations on earning a Rising Talent badge. We'll have one of our customer support agents reach out to you via email to assist you directly. Thank you!
Mar 9, 2019 02:05:19 AM by Muhammad S
I have received 30 connects. thank you very much for quick response.
Mar 12, 2019 07:01:28 PM by Pankaj P
Hi, I've got rising talent badge profile, but not received 30 free connects yet as was said in the email. Any help would be appreciated.
Thanks
Pankaj