Jun 22, 2018 08:03:40 AM by Kyle A
I just got Rising Talent status today and the badge appears in my profile but I did not receive the extra 30 connects that was supposed to come with it. Does it take a few days for that to show up or is there someone I need to contact.
Solved! Go to Solution.
Mar 17, 2020 03:03:27 PM by Bojan S
Hi Jeremy,
Please, note that it can take up to 48 hours for the system to update and award you your 30 free connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.
Upwork Help Center offers a variety of support options. You can always reach out to us here in the Community and we'll gladly assist you with any concern you might have or have the correct support team assist you.
Thank you.
Mar 27, 2020 08:57:17 AM by Osman E
I just got Rising Talent badge but couldn't get one-time bonus connects.
What is the problem and what is the solution?
Mar 27, 2020 09:31:58 AM by Bojan S
Hi Osman,
It can take up to 48 hours for the system to update and award you your 30 free connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.
Thank you.
Aug 18, 2020 04:57:06 AM by Genesis R
Hi Valeria!
I just got recognized as a Rising Talent today.
But I did not get my one-time bonus of 30 free Connects for you to submit more proposals to clients. 🙂
Best,
Genesis
Aug 18, 2020 05:12:10 AM by Goran V
Hi Genesis,
Please allow up to 48 hours for the connects to be awarded on your profile. If you still haven't received the connects after 48 hours, let us know here. Thank you.
Aug 18, 2020 05:14:36 AM by Genesis R
Nov 20, 2020 12:03:33 AM by Kimberly D
Hello, I did not received my free connects for the rising talent badge and it has been more than 48 hours. How and when can I get it?
Nov 20, 2020 12:09:21 AM by Goran V
Hi Kimberly,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.
Jul 25, 2018 10:51:28 AM by Djordje T
I am a rising star for some time and I have run out of connects. Do I need to apply for those extra connects or what? Any advice will be helpful.
Jul 25, 2018 11:03:16 AM by Sagar S
Hi Djordje,
Rising star will not help to get more connects. If you need more connects, you have to take the "Plus Membership" Plan.
To do it, go to
"Settings"
Click on "Membership and Connects"
Click on "View or edit membership plan"
Click on "Upgrade" button on the right top on the "Plus" section.
Remember, it will cost you $10 for a month.
You will get 10 extra connects and will get back all rollover connects up to 140 connects. Ok, you will get all the info there.
Hope it solves your problem.
Thanks
Sagar
Jul 25, 2018 11:06:33 AM by Djordje T
I read this and it clearly says that if you become rising star you will get 30 connects for free once. Am I mistaken somewhere this is taken from an official Upwork site. Program Perks
As a Rising Talent, you receive the following perks:
Jul 25, 2018 11:33:23 AM by Bojan S
Hi Djordje,
One of our team members will reach out to you directly and assist you further, thank you for your patience!
Oct 3, 2018 09:14:12 AM by Bojan S
Hi Franco,
Thank you for reaching out to us! Our team has already credited you your bonus connects, you can check your connects history for more details.
Apr 22, 2020 07:22:33 AM by Carolina R
Hi !
I also get my rising talent profile but I did not receive the 30 connect bonus, can anyone help me?
Apr 22, 2020 08:04:20 AM by Bojan S
Hi Carolina,
Please note that it can take up to 48 hours for the system to update and award you your 30 free connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.
Thank you.
Jul 25, 2018 11:51:25 AM by Petra R
@Sagar S wrote:Rising star will not help to get more connects.
And once again: Absolute nonsense. One of the perks of Rising Talent status is a set of free Connects.
Feb 15, 2019 08:29:45 AM by Bojan S
Hi Delia,
Rising Talent status is automatically applied to users who's profiles meet all of the requirements. You can have a look at this article about Becoming Rising Talent to see what the exact requirements are that you must meet to obtain a Rising Talent badge on your profile. Once the requirements are met, you'll be invited into the program automatically and receive the badge and 30 free connects within 48 hours.
Feb 18, 2019 06:58:34 PM by Carlos R
Hello, upwork
I recieved the rising talent but I didn't recieved the free connects.
please help me.
Feb 18, 2019 09:03:53 PM by Avery O
Hi Carlos, Aleksandar, and Senad,
The Customer Support Team will reach out to you to assist you with your Rising Talent connects.
Feb 23, 2019 03:13:40 AM by Irene S
Hello! I have the same issue. I am a Rising Star but haven't received extra connections.
Feb 23, 2019 06:13:18 AM by Joanne P
Hi Irene,
A team member will reach out and assist you regarding your bonus connects. Thank you!
Mar 8, 2019 07:50:59 AM by Aki T
Hello,
Likewise, I also don't think I have received my extra connects yet! Any help would be greatly appreciated.
Regards,
Aki
Sep 4, 2018 01:58:37 AM by Mihailo S
As I saw on this forum, I have the same problem as few other freelancers. I got the rising talent badge, but not the 30 bonus connects.
Sep 4, 2018 02:08:14 AM by Goran V
Hi Mihailo,
Our team will check this from our end and award the connects manually or reach out to you directly with more details. Thank you.
Sep 19, 2018 02:55:28 AM by Ken K
Hey, I was enrolled on the Rising Talent program and I received the badge but I'm yet to receive the 30 Connects. Please assist
Sep 19, 2018 03:01:28 AM by Goran V
Hi Ken,
Please allow up to 48 hours for the connects to be awarded on your account. Thank you.
Jan 28, 2019 10:21:51 PM by Abdul Moiz K
Hello,
I have got rising talent badge on January 27th, 2019 but did not received 30 connects till now. Please assist me on that issue.
Thanks
Jan 28, 2019 11:12:57 PM by Avery O
Hi Abdul,
The Customer Support Team will assist you with your issue.
Feb 2, 2019 03:27:40 AM by Denis O
Hi!
I have the same problems, got the badge, but no connects, although it's been almost a week now.
Can someone assist me?
Thanks,
Denis
Feb 2, 2019 07:32:54 AM by Joanne P
Hi Denis,
We'll share your account details with the team so that they can check and assist you further, thank you for your patience.
Feb 2, 2019 03:15:52 PM by Muneeb R
Hi,
I too received my rising talent badge 2 days ago but didn't receive connects till now. It would be great if you guys can have a look. Thanks
Feb 2, 2019 03:30:17 PM by Cray H
Hi Muneeb,
I have already escalated your concern and one of our team members will reach out to you shortly to assist you in getting those connects. Appreciate your patience.
Feb 6, 2019 11:53:28 AM Edited Feb 6, 2019 12:18:16 PM by Bojan S
Hello,
About 5 days ago I became a "Rising Talent", and I'm very happy about that!
**Edited for community guidelines**
Sadly, I still didn't receive my 30 bonus connects. Does anyone know a solution?
Thanks,
Roman
Feb 6, 2019 12:21:02 PM by Bojan S
Hi Roman,
Congratulations on receiving Rising Talent badge. I'll share your account information with our team and one of our agents will reach out to you directly and manually award you your 30 free connects.
Feb 8, 2019 11:31:24 AM by Roman C
Hi, Bojan.
I did wait for your reply but unfortunately, I didn't receive any connect and any update from my account.
Could you please tell me what the reason is?
Thanks, Roman
Feb 8, 2019 01:00:11 PM by Bojan S
Hi Roman,
I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.
Feb 15, 2019 12:01:52 PM by Syed Ebad H