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creativeshukla
Community Member

Support ticket is not answered.

It's been 7 days and the generated support ticket has not been answered, I needed help from the support team regarding some understanding of Upwork TOS, as I'm not sure about related a partial nudity TOS, I wanted to make sure I'm not violating any of the TOS of Upwork so that's a reason I stop working on the project, now it's been a 7 days client is asking me for the update and saying that if you do not give any update then I end the contract. I'm not afraid of getting the end of a contract I'm afraid that if a client puts negative feedback on my profile it will ruin my years of hard work with the upwork. 

Seeking immediate help with this. 

1 REPLY 1
ArjayM
Moderator
Moderator

Hi Shukla,

 

We understand your concern about this matter and we apologize for not being able to get back to you sooner. I've reached out to our support team and submitted a follow-up. Kindly expect an update on your ticket here momentarily.

 

~ Arjay
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