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c7f500e6
Community Member

The site freezes when trying to send messages to freelancers

I'm trying to send messages to prospective freelancers, but the site freezes. The same happens when I try doing it on my phone. It goes blank without any reason. 

This happens also when I want to invite someone to apply for the job I posted 

6 REPLIES 6
9f395534
Community Member

Sounds very much like a technique issue, I will suggest you try a different search engine for troubleshooting purpose to be sure of where and why...

 

I am sure it can fix...

LuiggiR
Moderator
Moderator

Hi David,

 

I'm sorry to hear about your experience. I see that you've raised a support ticket regarding this; kindly allow more time for the team to review your case and follow up with you.

~ Luiggi
Upwork
57f3c3d2
Community Member

Hi Luiggi

I'm experiencing the same issue. I tried different browsers including mobile app. The problem still persists. 


Thanks

Hi Dmitri,

 

I checked your client profile and confirmed that you were able to send several messages to freelancers. Looks like you're all set! Let us know if you need further assistance.

 

~ Arjay
Upwork
57f3c3d2
Community Member

Arjay

I was able to, but I no longer can. This is really weird. 
Tried using Chrome, Safari, Edge and mobile app.
Getting the "This page isn't responding" - Wait or Exit page

57f3c3d2
Community Member

I think I know what is causing this. Each day as a Client, you can only reach out to 5 people, and when you run out of 5 connects, Upwork kind of freezes rather than saying to you that you have run out of connects for the day. 

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