Aug 24, 2022 04:15:26 PM by Caitlin C
My brother-in-law is unable to send a Reset Password link to his email because it is telling him that his account does not exist. Since he cannot log in to his own account, he cannot submit a support request.
Why is it sending an error message when he inputs his user name?
I am happy to share his email via Direct Message so that this issue can be addressed with him.
Aug 24, 2022 05:48:11 PM by Avery O
Hi Caitlin,
I sent you a private message requesting your brother's account details. I'll wait for your reply.