I'm following up on ticket 45511068. I was out of town and didn't have access to my marriage certificate to upload. Now, the ticket says it is "solved"/closed, and I need help. I'm trying to upload my marriage certificate to verify my recent name change from Alecia Hinston to Alecia Nicole Rohrer. I need this changed because I'm not able to access my payments otherwise. However, my payment method is under my new legal name. My marriage certificate was issued on 9-2-2022, but the secure link that Annie sent does not accept documentation that is not from the last 6 months. Please let me know what the next steps are so I can access the money I've earned.
Thank you.
