Hello everyone,
I hope you're all doing well. I recently encountered a concerning situation on Upwork, and I'm hoping some of you might have some insights or advice to share.
Here's what happened: I've been using Upwork as a freelancer for some time now, offering various services to clients. Recently, I received a job invitation from a client who was interested in purchasing a prebuilt website, complete with a domain name and AdSense account. I wasn't fully aware of Upwork's Terms of Service regarding such transactions, as I've come across conflicting information on the platform itself and through various articles online. Some sources indicate that selling prebuilt websites with domain names is allowed, while others suggest it's not permitted.
Due to the confusion, I proceeded with the transaction and sold the website to the client. Unfortunately, my Upwork account was suspended shortly after the sale. I understand that having multiple accounts on Upwork is against their policy, and I would like to clarify that I haven't engaged in any illegal activities from my original account. My intention was solely to provide a service to a client who had shown interest in purchasing the website.
I've been trying to reach out to Upwork support for the past four days by submitting tickets, but I'm experiencing difficulty in getting a clear response. To my frustration, my tickets have been marked as solved without any resolution or explanation. I genuinely believe that my actions were not meant to violate any rules, and I'd like to appeal the suspension of my account.
Has anyone here faced a similar situation or have any advice on how to proceed? I'd greatly appreciate any insights, experiences, or suggestions you can share. It's important for me to clarify this situation and hopefully reinstate my Upwork account, as freelancing is a significant source of income for me.
Thank you in advance for your help and support.
