can't change name

[ce0fecff]

Hi, I'm trying to change my profile name to match my payment info. It get's reverted to the old name when I click update. Help please.

[NikolaS · Accepted solution]

Hi Ha My, 

Thank you for reaching out to us. I would like to let you know that I followed up wit the team handling your case and your name change request is now approved.