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8fdc70e6
Community Member

client hasn't responded

The client hasn't responded and hasn't been online for a year. She said they were happy with the work, but then disappeared before the project was finished. Now, I'm worried about how this will affect my Upwork profile.

5 REPLIES 5
bbd95f5f
Community Member

If the client has paid you, it's advisable to consider ending the project or suspending it. Continuing with an idle project could potentially impact your availability on Upwork. Therefore, it's better to conclude the stagnant project to free up your resources for other opportunities.

Hi, the project is in progress, Does it affect on my Upwork profile or not? 

Hi Sobia, 

 

Thank you for reaching out to us. If you are working with a client and they become unresponsive for a long period of time, you may want to stop working on the project and wait for a response. Additionally, you can check this help this help article for more information.

~ Nikola
Upwork
8fdc70e6
Community Member

Thank you, Nikola, right now I am not working on a project, because she assigned tasks monthly. and now I don't have any task for her. so I can't work on it. and I will the above article thank you

I have already dropped an email to my client but no response yet.

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