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950b868e
Community Member

download the desktop app for windows

HI 

i cannot download the app as the download now button doesnot appear 

i have already turned off antivirus of my laptop

and accept all cookies

ACCEPTED SOLUTION
GlicelleP
Moderator
Moderator

Hi Keryllos,

 

I'm sorry to hear you’re experiencing issues downloading the Upwork tracker application. To enable the download, make sure the version of the program is selected next to the download button. Please try the following: 

If using a different browser and/or incognito/private mode worked for you, clearing your cookies should help to fix the issue you’re experiencing:

  1. Click on this link: https://upwork.com/clearcookies ** > follow those steps to clear Upwork-only cookies
  2. If the issue persists, you may need to clear your full browser cookies/cache > restart your browser to try once more

If this doesn’t solve the issue, please don't hesitate to get in touch. Thank you for posting in the community!


~ Grace

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1 REPLY 1
GlicelleP
Moderator
Moderator

Hi Keryllos,

 

I'm sorry to hear you’re experiencing issues downloading the Upwork tracker application. To enable the download, make sure the version of the program is selected next to the download button. Please try the following: 

If using a different browser and/or incognito/private mode worked for you, clearing your cookies should help to fix the issue you’re experiencing:

  1. Click on this link: https://upwork.com/clearcookies ** > follow those steps to clear Upwork-only cookies
  2. If the issue persists, you may need to clear your full browser cookies/cache > restart your browser to try once more

If this doesn’t solve the issue, please don't hesitate to get in touch. Thank you for posting in the community!


~ Grace
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