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6d22282a
Community Member

Upwork removed my contractor

Upwork removed my contractor for something unrelated to our project together. This was after I had already paid him ~$4000. He took my entire project's IP and is holding it hostage. Upwork will not give me an recompense.

 

I had no problem with the client.

Why am I punished for using Upwork?

How is it legal for Upwork to operate in this manner?

I don't care about legal jargon and fine print.

This is just about common sense and honesty.

 

5 REPLIES 5
JoanneP
Moderator
Moderator

Hi Anthony,

 

Could you please share the contract ID of the job you're referring to so I can check?

~ Joanne
Upwork
6d22282a
Community Member

there were two contracts:

 

25631274, he did work on this one and got kicked off

and

25110780

 

Hi Anthony,

 

Thanks for following up on this. One of our agents has reached out to you via support ticket with more information. You can access your ticket from the notification sent to your email address and also here.

 

~Andrea
Upwork
prestonhunter
Community Member

re: "Upwork removed my contractor for something unrelated to our project together. This was after I had already paid him ~$4000. He took my entire project's IP and is holding it hostage. Upwork will not give me an recompense."

 

Anthony:

I don't blame you if you are frustrated by the current situation.

 

For OTHER clients reading this thread (and for future reference for yourself):

 

Don't put yourself into a situation where this can happen. Follow this advice:

 

I am a client.

I am paying freelancers money to work on a project.

This is MY project.

It is MY responsibility to make sure that my investment is protected.

Upwork will not do this for me.

I will imagine worst case scenarios, such as a hard drive failure or regional blackout or developer/programmer DYING or GOING ROGUE. I will proactively arrange things so that this WON'T HURT ME. ("Sorry you're dead. Not my problem.")

 

I will arrange for source code and data to be AUTOMATICALLY backed up and archived.

 

I have personally tested the backup/archive to make sure that I can get to it. This is not simply something that I have "talked about" with the developer(s). I have tested it for myself or confirmed with my designee (who is not associated with the developer(s)) that this works.

 

There is an archive with source code and data located in a place that the programmer doesn't have access to. If the automated backup/archive is one that the programmer set up, they probably have access credentials for the backup location. I also have access credentials. And I regularly use the access credentials to copy the source code and data to a place that the developer(s) don't know about.

abinadab-agbo
Community Member


Anthony M wrote:

Upwork removed my contractor for something unrelated to our project together. This was after I had already paid him ~$4000. He took my entire project's IP and is holding it hostage. Upwork will not give me an recompense.

 

I had no problem with the client.

Why am I punished for using Upwork?

How is it legal for Upwork to operate in this manner?

I don't care about legal jargon and fine print.

This is just about common sense and honesty.

 


 

I've got bad news for you.

Fine print now rules the world.