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oganov_digital
Community Member

Help with my Upwork account

Hello. I received a message:

«Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.»
So I changed my email in PayPal account and now it’s the same. But my payment method still deactivated. What should I do now?

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Maxim,

 

Please allow 48 hours for your payment method to be reviewed. If any further info is needed our team will reach out to you directly.

 

~Andrea
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