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Customer support

Active Member
Phillis H Member Since: Jan 18, 2019
1 of 5

I want to speak to customer service live chat  

Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Phillis,


I can see that you were able to connect with one of our customer support agents. If further help is needed let me know, thank you.

Active Member
Malik B Member Since: Jan 26, 2019
3 of 5
How can I speak with an actual person for customer support
Community Guru
Preston H Member Since: Nov 24, 2014
4 of 5

re: "How can I speak with an actual person for customer support"


Maybe you can't.


You are using a FREE website. You want to be a freelancer here. You have done zero jobs. You have earned zero money for Upwork. Just do the math. Who is going to pay the actual people who handle your customer support questions? It just doesn't add up that such a service could exist for millions of people who want to become freelancers here, but have never made any money for the site.


The good news for you is YOU DON'T NEED anything like that, because you have us.


The Upwork Community Forum is AWESOME. The best anywhere. We can help you.


What is your question?


Joanne Marie P Moderator Member Since: Nov 26, 2017
5 of 5

Hi Malik,


We'd be happy to assist you with your question here in the community. Please share with us more information about your concern but please be mindful of the Community Guidelines when posting your question. Thank you!