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2d7de896
Member

Financial transactions are limited - help me reopen my account!

Hi there. 

 

My account has been put on hold for some reason. I have added a new valid billing method, as the other one expired - however, this haven't helped the issue. 

 

Can you please reopen my account as soon as possible, as I don't have any outstanding payment or anything. 

 

Thanks, 

 

Frederik 

3 REPLIES 3
bstojadinovic
Community Manager
Community Manager

Hi Frederik,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

The issue is still there. 

 

Please let me know how we can find a solution to get this fixed, so I can continue to use your service. 

 

Thanks

Hi Frederik,

 

We'll have one of our agents reach out to you via a support ticket to further assist you with this concern. 

 

Thank you for your patience. 

~ Bojan
Upwork
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