Feb 2, 2020 02:31:17 PM by Clara P
Hello, I've created an account to hire a freelancer for the company I work for but I am not the company owner. However, my name appears under the "Company's owner name". I clicked on the Edit button and I can edit everything except for the Company's owner name. My concern is: if the company's owner name appears on the invoice, I can't have my name there. Could you kindly help me out with this?
Thank you!
Feb 2, 2020 08:16:47 PM by Joanne P
Hi Clara,
One of our agents will reach out to you directly via a support ticket to assist you further. Thank you!
Apr 1, 2021 08:43:45 PM by Joanne P
Hi Robert,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Apr 2, 2021 12:33:48 AM by Giuseppe I
Dear Joanne, I have the same problem, it would be possible to receive a contact in order to change the company's owner name? Thank you
Apr 2, 2021 02:48:09 AM by Aleksandar D
Hi Giuseppe,
I'm not quite sure what you are referring to. Could you clarify? Please note that you can update the name by going to the Settings > My Info page.
Thank you.
Apr 28, 2021 07:43:34 PM by Intership - G
Dear Joanne, I have the same problem. I want to change the company's owner name. However, on the Edit button and I can edit everything except for the Company's owner name.
Apr 28, 2021 09:07:11 PM by Joanne P
Hi there,
Could you please try to update the name under the account information on the My Info page? If that still doesn't update the owner's name, please let us know. Thank you.
Oct 23, 2021 01:46:45 PM Edited Oct 23, 2021 02:38:14 PM by Luiggi R
Also trying to change company owner name, which is Currently showing my name, but i would like to change it, can't find such option, file attached with marked,
Looking Someone with solution,
Regards
**Edited for Community Guidelines**
Oct 23, 2021 02:37:51 PM by Luiggi R
Hi Al,
Just to confirm, are you looking to transfer your company to a different owner? If so, please let us know so we can assist you further.
Oct 23, 2021 02:48:05 PM Edited Oct 23, 2021 03:59:57 PM by Luiggi R
No i don't want to transfer my company to a different owner, I would like to replace my company owner name from **Edited for Community Guidelines** to company name Spider Digital,
Cause when i hire someone they can see my name, just because currently my name is used as company owner, which i Don't like and want to kept secret, Can you please changed it to Spider Digital
Regards
**Edited for Community Guidelines**
Oct 23, 2021 03:59:21 PM by Luiggi R
Hi Al,
Please note that it is not possible to change a company's owner name to something other than its current owner name on Upwork.
Thank you,
Jul 1, 2022 08:19:06 AM by Anthony M
Hello Upwork. This is such a silly and confusing thread. There should be a simple answer and instead I'm forced here to type a bunch of obvious stuff to you so I can get an answer.
Situation: I am a member of a company and I created an Upwork account to see if I can hire a freelancer for us.
Problem: As I work through the onboarding, I discover that I am now identiied as the "Owner" of the company I work for. I am not the owner. Apparently I can't change that field in your system.
Question: What do I have to do to get the "Owner" field changed to the name of our actual owner under the "Company Contacts" area? This is not a field I can change.
I can't believe there's 2 years worth of thread on this simple question. And still no simple solution.
Jul 1, 2022 09:24:51 AM by Andrea G
Hi Anthony,
Please keep in mind that this owner status, rather than meaning you're the owner of the Company itself, means you're the owner of the Upwork Company Account. If you'd like to change this, we can transfer the company account ownership to a different Upwork account. Please confirm if you'd like to proceed with this.
Sep 25, 2022 08:29:20 PM by Lalit G
Hi @Andrea G, I would also like to transfer ownership of my Agency Account, Can you please help me with that, how to do it and what are the formalities for the same!?
It will be really helpful 😊
Sep 25, 2022 11:06:32 PM by Pradeep H
Hi Lalit,
I do not see any Agency created on your Upwork account. If you are referring to the agency you are working with, please request the Agency owner to contact us directly for further assistance.
Thank you,
Pradeep
Sep 26, 2022 11:10:29 PM Edited Sep 26, 2022 11:11:25 PM by Lalit G
Hi @Pardeep,
The thing is my owner's ACCOUNT not able to reply here because of account suspend and We are blocked with the payments also, I am the member also in Agency IT WAVES, and its showing in my profile as well.
Can we have some other way to do this?
Please help with that.
Thanks
Sep 27, 2022 02:11:19 AM by Annie Jane B
Hi Lalit,
Thank you for following up. It looks like there is an open support ticket already and the agency owner is already in contact with one of our support agents. Please have them respond to the ticket by going to this
page. The ticket number is 36985886.
Sep 27, 2022 11:14:53 AM by Lalit G
Sep 27, 2022 11:26:12 AM by Ahsan A
Hi, I added a support ticket to transfer ownership of my agency. I don't see any progress on it. When I tried to login into my support request to see the status, the upwork system threw me error 403 (A) - "You don't currently have access to this page". I'm confused
Sep 24, 2023 03:14:31 AM by Sara K
I have a problem with this too. Can you please assist me? Thank you
Sep 24, 2023 09:37:44 AM by Annie Jane B
Hi Dane,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Nov 5, 2023 01:39:16 PM by Abdulmohsin A
How can I change the company's owner name?
Hello, I've created an account to hire a freelancer for the company I work for but I am not the company owner. However, my name appears under the "Company's owner name". I clicked on the Edit button and I can edit everything except for the Company's owner name. My concern is: if the company's owner name appears on the invoice, I can't have my name there. Could you kindly help me out with this?
Thank you!
i have the same issue
Dec 18, 2023 09:59:17 PM by Michael F
I need help with the same thing. My CTO has left and had his name as the Company Owner of the Upwork account. I am the CEO and Company Owner. Please help me change the Company Owner to my Name.
Dec 19, 2023 12:08:23 AM by Annie Jane B
Hi Michael,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.