How to close client account

[Jiri S]

Struggling with the same thing.....want to close/disconnect from the clients account as I no longer want to work for them, but can't see such an option...

[Bojan S]

Hi Jiri,

One of our team members will reach out to you directly and assist you further with disconnecting your account from the Client's account you are connected with.

Thank you.

[Nicole B]

So, is there no way for the user to close an account themselves? Every reply to this post is followed by an admin closing the account for them. I made a client account while I was trying to do something, thinking I could quickly close it, but I see no option to do so. I have a freelancer account and I'm also a team member for another group. I only want to close a client account.

[Avery O]

Hi Nicole, 

You can send me a private message with the details of the client account you want closed so that I can look into this for you. I'll wait for your message. 

[Ryan J]

Hi, I'm in the same boat, y'all.

Are any moderators available to help me remove 4 client accounts leftover from the Elance migration years ago? I'd love to get that cleaned up.

Thanks!
Ryan

[Goran V]

Hi Ryan,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your accounts. Thank you.

[Emily S]

I also need to close my client account. Please help.

[Avery O]

Hi Emily, 

I'll go ahead and close your account for you as requested. 

[Taras A]

Need to close client but make sure agency and freelancers are safe, is this possible?

[Aleksandar D]

Hi Taras,

Yes, it is possible. If you want, please let me know and I'll assist you further with the request.

Thank you.