It sounds like you may be trying to close a client account you're not an owner of but are a team member of. In that case, please discuss this with the owner of that client account and ask them to change your team member permissions. Once they adjust your permissions, the client company will be removed from your account.
Hello, I am trying to close my account but I don't seem to find the link to do so at My Info in my profile.
I entered as a part of the company, but I would like to leave now, but the company must remain there.
How am I supposed to do this?
Thanks for reaching out to us. Could you please send me a PM with the name of the client profile you would like to close so that I can check? You can click on my name to send me a PM.