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unverified payment.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
921 of 932

Hi Cameron,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Active Member
Zeshan A Member Since: Feb 12, 2020
922 of 932

kindly help me its urjent 
"We are unable to authorize your card. Kindly contact with your Issuing Bank."

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
923 of 932

Hi Zeshan,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Active Member
Natalya S Member Since: Feb 13, 2020
924 of 932
Hi, I can't verify mine bank card because I've tried few times as: amount 1 - 7.79, amount - 2.21, then it was always like "amount is incorrect" and money from bank card was withdraw but on mine billing setting I see "require verify - contact customer support". So, how to fix it ? money is out of mine balance but system haven't catch as I got. I have some projects and urgently need to verify mine billing Smiley Sad
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
925 of 932

Thank you for reaching out to us, Natalya.

 

One of our team members will reach out to you directly via a support ticket to assist you with your billing method verification process. 

~ Bojan
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Active Member
Natalya S Member Since: Feb 13, 2020
926 of 932
Thank You Bojan, hope is gonna be fixed asap
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Active Member
Raw S Member Since: Feb 11, 2020
927 of 932

My visa card is still unverified, I want to verify my payment but it says Cantact customer Support

Moderator
Goran V Moderator Member Since: Mar 24, 2017
928 of 932

Hi Raw,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Raw S Member Since: Feb 11, 2020
929 of 932

hi how can i put the two amount for payment varifying 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
930 of 932

Hi Raw,

 

Please go to Settings > Billing Method > and follow the instructions on your end. Our team is also reaching out to you via ticket to assist you further with your verification. Thank you.


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