I'm sorry if this has caused you any inconvenience. A member of the Customer Support Team will reach out to to assist you with your credit card verification.
ETA: Hi Anne, I wanted to check, are you referring to the request to verify your identity to get the ID-verification badge on your account? Or are you referring to verifying your bank account? You may try to remove, and then re-add your bank account. The two small deposits should re-initiate. We can escalate this to the team if this doesn't work.