Nov 16, 2018 02:38:00 PM by Roma C
Nov 16, 2018 03:18:27 PM by Bojan S
Hi Roma,
We have followed up with team and account you have closed accidentally is now restored. Please close your new account. Let us know if you need further assistance. Thank you.
Dec 14, 2018 07:20:59 AM by Rajendran N
Hey,
Even I want to get my account reopened. I closed my account 2 years back.
I tried sending a message but the page is throwing no access error. I was trying to contact the support team but ended up creating a new account (I know this is against the rule, I had not option)
Dec 14, 2018 08:24:18 AM by Bojan S
Hello,
Please send me a PM (click o my name) with more information about your previous account and I will advise you accordingly. Thank you.
Mar 3, 2019 11:02:40 PM Edited Mar 3, 2019 11:32:50 PM by Goran V
Hello,
I had a working upwork account with **Edited for Community Guidelines** which I accidently deleted because I could not change the paypal email address. Please I would like the account reactived. Thank you.
Mar 3, 2019 11:34:18 PM by Goran V
Hi Zaharadeen,
Your account will be reopened shortly and this one will be closed as having more than one account is a violation of our TOS. Thank you.
Aug 17, 2021 03:05:35 PM by Osman A
Hello, I accidentally closed my upwork profile. I actually wanted to make an agency account of my company through its official email but instead made a freelacer profile which lead me to close the account without knowing anything about it. I would request you to help me get back my account. The email used for it was ohok.pvt.ltd@gmail.com
Aug 17, 2021 05:02:49 PM by Joanne P
Hi Osman,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
I'd also like to let you know that to create an agency account, you must first have a freelancer account. There is no way to create an agency account directly.
Nov 15, 2023 11:14:30 AM Edited Nov 15, 2023 11:21:15 AM by Arjay M
Same issue please help with user id **Edited for Community Guidelines**
Nov 15, 2023 01:22:33 PM by Arjay M
Hi Aryan,
I've shared your concern with our support team and converted your post into a support ticket to give your request the attention it deserves. One of the team members will contact you on this page with further assistance once your account is thoroughly reviewed.
You may also expect an update on the email associated with the account you need assistance with.
Aug 16, 2019 11:46:58 PM by MD Golam S
Hello,
Yesterday I accidentally closed my account. I have just created this new account for seeking help. Hope you will help me out in this situation,
Thanks
Aug 17, 2019 01:08:13 AM by Aleksandar D
Hi MD,
Thanks for reaching out to us. Could you please send me a PM with your username and email address of the account you need help with? I'll check that for you and assist you accordingly.
Thank you.
Sep 22, 2020 09:43:08 AM Edited Sep 22, 2020 10:56:00 AM by Andrea G
Hi,
I would like to reopen my previous account as I deleted because of low rating on my profile could you please re initiate the process of opening my previous account.
**Edited for Community Guidelines**
Thank you.
Sep 22, 2020 12:02:14 PM by Andrea G
Hi there,
I checked and it looks like the account you're referring to has been restored. Please try logging in to your account with either your username or email and your password. Once you're able to log in, please remember to close this new account as users are not allowed to have more than one account as per Upwork's TOS.
Thanks!
Mar 18, 2021 11:37:10 AM by Velian V
Hello,
I accidentally closed my account. I have just created this new account for seeking help. Hope you will help me out in this situation,
Thanks!
Mar 18, 2021 12:33:07 PM by Andrea G
Hi Velian,
Could you please click on my picture next to this post and send me a private message with more info about the account you need help with?
Thanks!
Mar 24, 2021 12:59:18 PM by Priya B
My husband accidently closed the account. He was trying to close the client account not the freelancer one but now he cant get it. Please help us to revocer that.
Apr 5, 2021 04:19:17 AM by Ahmed H
Hello, instead of closing my client account I have accidentally closed my whole Upwork verified account ! Please help me to restore my old account because it has a previous work and complete profile !
Apr 5, 2021 04:33:54 AM by Goran V
Hi Ahmed,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your original account. Thank you.
Jul 29, 2021 09:30:19 AM by Abdurrehman Afzal W
I accidentally clicked on close my account. Please restore it if you can. It has really made me upset.
Jan 31, 2023 05:32:15 AM by Vaibhav G
HI Bojan,
I closed my Upwork account just now accidently while changing the some settings. Can you please restore my account with name Data Guru.
Jan 31, 2023 06:15:55 AM by NikolaS N
Hi Vaibhav,
Thank you for reaching out to us. I shared your request with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Jul 1, 2019 12:01:29 PM Edited Jul 1, 2019 12:56:30 PM by Bojan S
**Edited for community guidelines**
I have recentely accidently deleted my own Upwork account. My user name was **Edited for community guidelines** Can you please help me restore this account?
Thanks
Jul 1, 2019 12:59:58 PM by Bojan S
Hi Rob,
The account was reinstated. Thank you for reaching out to us.
Please note that it's important that you don't share your log in credentials with anybody and don't log into other users' accounts as it's a serious violation of Upwork ToS.
Thank you.
Dec 9, 2019 11:14:54 AM by Azmat R
My friend has mistakenly closed his account. The confusion was he was thinking he is closing his client account only but his freelancer account is also closed. Please help us in this regards. He thought he didn't need the client account therefore he closed but he need his freelancer account.
Aug 6, 2022 07:44:05 AM by Nadia H
Hi, I did the same thing can closed my account my mistake thinking it would close only my cilent account but it closed my freelancer account as well. Could you help?
Aug 6, 2022 08:16:32 AM by Luiggi R
Hi Nadia,
I'm sorry to hear this happened to you. Could you please click on my name and send me a PM with the registered email address of the account in question? I'll be happy to assist you further.
Jul 16, 2019 12:19:34 AM by Shakil R
Hey,
I want to get my account reopened. I closed my account accidentally few minutes ago.
I tried sending a message but the page is throwing no access error. I was trying to contact the support team but ended up creating a new account (I know this is against the rule, I had not option)
Jul 16, 2019 12:21:04 AM by Shakil R
I have recentely accidently deleted my own Upwork account. My user name was shakil345 Can you please help me restore this account?
Jul 16, 2019 01:10:11 AM by Goran V
Hi Shakil,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Nov 25, 2019 05:21:00 AM by Veselin K
Hello.
We have a client and freelancer account. While trying to remove only the freelancer account, we removed both accounts. How can we share with you the account information ? Please help us restore our client account.
Nov 25, 2019 05:39:12 AM by Goran V
Hi Veselin,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Feb 11, 2020 12:15:05 AM by Phil G
Hi. I recently closed my account accidentally. I would like to re-activate it if possible. user: filguler
Feb 11, 2020 12:22:34 AM by Goran V
Hi Phil,
Please send me a PM (Click on my name) with your account details so that I can assist you further. Thank you.
Mar 5, 2020 02:43:12 AM by Alla E
Hi there. Can you help me with reopen closed account? Today in night, my small brother accidentally close my account on upworl. Unfortunately I didn't have time to stop im, because I was in another room and celebrating another date with other family.
Mar 18, 2020 03:22:01 AM Edited Mar 18, 2020 03:34:06 AM by Goran V
Hi, I accidentally closed my account while trying to delete my wrongly created freelancer profile. I have emailed customer service several times but received no reply. My id is **Edited for Community Guidelines**. I recently created an agency profile and an accident happened on the same day. Both my freelancer and agency profile have been removed. This is a paid account. So, please try to resolve and restore it as soon as possible. I also noticed the same happening with others too. This is a serious bug in the Upwork platform.
Kindly prioritize the issue at hand and restore my account.
Mar 18, 2020 03:35:44 AM by Goran V
Hi Goutam,
I will reach out to you via PM with more details, thank you.