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Requires verification. Contact customer support when adding card

Active Member
Hazem A Member Since: Feb 11, 2019
1 of 6

When we try to add card we get this error - Requires verification. Contact customer support

And on support page there is no that option.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 6

Hi Hazem,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.


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Active Member
Bython M Member Since: Mar 8, 2019
3 of 6

Hello, 

 

The same thing shows up on my account. The deposit has been made into my bank account but I can't input it. Please let me know what to do,

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 6

Hi Bython,

 

A member of the customer support team will reach out to you directly via email to assist you in verifying your credit card. Thank you!


-Joanne
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Active Member
Adnan I Member Since: Mar 10, 2019
5 of 6

Hi 

 

I have the same issue when trying to hire for a job.

Community Guru
Mary H Member Since: Jul 21, 2018
6 of 6

Hi Adnan,

 

Can you descibe the specifc error you are getting? Does this only happen you attemp to hire a freelancer? 

- Mary
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