Jan 29, 2020 01:34:58 PM by Parisa T
Hello! Our company's finance team needs me to provide UpWork's W9 form before I can proceed paying any freelancers through UpWork. I wasn't able to find the completed W9 form anywhere. Can you please attach or provide UpWork's W9 form to me?
Thanks!
Solved! Go to Solution.
Feb 3, 2023 09:33:42 AM Edited Jan 13, 2024 07:20:19 AM by Pradeep H
Hi Dawn,
Please note that Upwork is an online marketplace where clients directly engage and pay freelancers to perform services. Clients do not pay the freelancer service fees to Upwork. Instead, Upwork's affiliate, Upwork Escrow Inc., acts as an escrow agent and passes funds from the client to the freelancer. In general, since the service fees are paid to your freelancer through the escrow service, we do not believe a W-9 is necessary.
If you have any further questions about your Upwork account, please contact our support team by:
Mar 22, 2023 03:22:26 PM by Jeri B
It is not clear why this answer has to be such a big secret and why clients are to work privately through support. Maybe because publicly stating the Tax ID is not a good practice but still why cant the steps be provided here to help clients so that freelancers can tell them what to do to get the information they need? This is approved solution above but who approved it? Upwork? The approved solution also states "we do not believe a W-9 is necessary"--"we believe" is not an auditable statement. I want to make 100 percent sure that a Client does not receive a Freelancer's W-9 but the tax I.D. for Upwork Escrow Inc. Just dont understand why the steps cant be disclosed.
Mar 22, 2023 05:01:46 PM by Arjay M
Hi Jeri,
We truly appreciate you reaching out and sharing your feedback here in the Community. We certainly understand the confidentiality of these forms to our valued members. Please note that the W-9 form document taxpayer information that the IRS requires us to collect for people and businesses receiving payments through our platform.
Rest assured that we only use the form to provide information to the IRS if the IRS requests it. This includes completing a Form 1099-K for you at the end of each tax year if needed.
We take all commercially reasonable steps to protect your information, including encrypting access to our site and the transmission of information. To learn more about how we protect your personal information, please review Upwork’s Privacy Policy in our Terms of Service.
Mar 25, 2023 06:00:59 AM Edited Mar 25, 2023 06:02:11 AM by Jeri B
Except for the statement "we do not believe a W-9 is necessary," the freelancer moderator comment is correct. This is what I received from Upwork customer support, which I have only had to deal with 2 times in about 8 years. I encourage every freelancer, when asked by the client to do this, to provide this response (generally straight from Upwork Support except for the comment about freelancer W9s and double taxation, that is from me personally):
"Clients do not pay the freelancer service fees to Upwork. Instead, Upwork's affiliate, Upwork Escrow Inc., acts as an escrow agent and passes funds from the client to the freelancer. In general, since the service fees are paid through the escrow service, obtaining the escrow agent's Tax ID is not necessary and freelancers do not provide W9s to clients for double taxation purposes. We recommend that clients consult with a local tax professional about their tax concerns. For clients with further questions, please advise him to contact our support team directly and we will be happy to help https://support.upwork.com."
Nov 6, 2023 06:19:37 PM by Liza R
Hi Upwork team,
I need a W9 form from Upwork to start working with freelancers. Can someone please help me with that?
Apr 16, 2024 02:09:34 PM Edited Apr 16, 2024 02:21:04 PM by Arjay M
Hello, our company needs a completed W-9 for Upwork. How can we get a copy of your companies W-9
Thank you,
**Edited for Community Guidelines**
May 5, 2023 10:33:10 AM by Archer H
Nikola,
My company desperately needs W9 information, as well as a good billing email, phone number, and contact info. This is super serious! I appreciate any help.
May 5, 2023 11:46:47 AM by Andrea G
Hi Archer,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Jan 26, 2022 10:51:53 AM by Jason C
My company is in need of a completed W-9 form from UpWork. This is due to us paying payment processing fees to UpWork.
We understand that as a client we do not pay the freelancer service fees to UpWork, and instead Upwork's affiliate, Upwork Escrow Inc., acts as an escrow agent and passes funds from the client to the freelancer. But since we still pay payment processing fees to UpWork we do need UpWork's W-9 form for that. Any assistance will be greatly appreciated.
Jan 26, 2022 12:27:39 PM by Bojan S
Hi Jason,
We’ll have one of our agents reach out to you via a support ticket to address your request.
Thank you!
May 16, 2022 08:15:59 AM by Emily R
Hi Bojan,
My company also needs a completed Upwork W-9 Form before we can pay our freelancer.
Can I also receive a copy that I can submit to our Accounting team?
Thank you in advance for any help!!
Sep 8, 2022 10:18:49 AM by Teresa G
I am in need of the same documentation so that our Accounting department can create a vendor file for Upwork. Thank you.
Feb 1, 2023 11:25:57 AM by David S
We are in need of a copy of your W-9 as well for accounting records.
Feb 6, 2023 07:54:59 AM by David S
There is no ticket on my page per your link. Perhaps you gave it to Brad.
Best,
Dave
Feb 6, 2023 11:05:13 AM by Nikola S
Hi David,
I am sorry for the inconvenience this has caused. I reached out to the team handling your case and one of our agents will reach out to you directly via a support ticket as soon as possible to assist you further. You can access your ticket on this page.
Nov 18, 2020 05:21:19 AM by Clay V
Hello, my company needs Upwork's W9 form to start working with upwork freelancers. How can I get it
Nov 18, 2020 07:06:48 AM by Aleksandar D
Hi Clay,
One of our team members will reach out to you directly via email to assist you further.
Thank you.
Dec 15, 2020 11:04:10 AM Edited Dec 15, 2020 11:13:51 AM by Andrea G
I am also in need of a copy of Upwork's W9. Can someone please call me at **Edited for Community Guidelines** or e-mail me at **Edited for Community Guidelines**?
VERY frustrating to not have a phone number, e-mail address or even live chat to reach out with questions.
Tracy
Dec 15, 2020 12:15:40 PM by Andrea G
Hi Tracy,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!
Feb 19, 2021 09:42:00 AM by Vanni L
Hi,
I also need a copy of W9, can you please have someone reach out to me?
Thanks!
Jan 26, 2021 01:08:42 PM by Isabelle Y
Hi,
I also need a copy of W9, can you please have someone reach out to me?
Thanks!
Best,
Isabelle
Jan 26, 2021 02:33:15 PM by Bojan S
Hi Isabelle,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Feb 28, 2021 04:58:26 AM by Aleksandar D
Hi David,
I shared your request with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Oct 9, 2022 11:20:11 PM by Srinivas R
Hi Upwork team,
I need a W9 form from Upwork to start working with freelancers. Can someone please contact me regarding this at the earliest?
Regards,
Jan 27, 2021 11:26:58 AM by Bojan S
Thank you for reaching out to us, Lusine.
One of our team members will reach out to you directly via a support ticket to assist you with your request.
Feb 19, 2021 10:47:26 AM Edited Feb 19, 2021 10:52:08 AM by Andrea G
Where to we get a W9 from Upwork? Our finance department requires this in order to pay the freelancer via Upwork. Please contact **Edited for Community Guidelines**
Thank you,
**Edited for Community Guidelines**
Dir of HR
Dynamic Integrated Services
Feb 19, 2021 11:02:56 AM by Andrea G
Hi Vanni and Dis,
Someone from our team will reach out to you via support ticket in order to assist you with your requests.
Thanks!
Apr 9, 2021 05:28:48 AM by Jeff S
Hello. I also need to submit a W9. Can someone contact me please? I found this page on Upwork's help site for uploading a W9, and it has links to your Account Settings -> Tax Info page, however, that link is broken. I can also navigate to the Tax Info page on my account, but there's no info on uploading the W9 as the help documentation suggests.
Any ideas?
Thanks.
Jan 10, 2022 10:55:24 AM by Eric V
Upwork is now a public company. https://investors.upwork.com/sec-filings/sec-filing/10-k/0001627475-21-000015 its on their 10K
Jan 10, 2022 10:57:04 AM by Eric V
There is virtuall no way to contact your company. So we have two options pull the 10K to get your EIN, or report you to the SEC. I need your w9, its required by law.
Jan 10, 2022 12:07:45 PM by Bojan S
Hi Eric,
One of our team members will reach out to you directly via a support ticket to provide a document you're looking for.
Thank you!
Mar 16, 2022 03:45:25 PM by Bill D
Has anyone been asked to fill out a W9 form for a customer or any other form in order to do work for them? This sounds like a scam. A potential customer tried to get me to send my birth certificate to them stating it was required. I have been doing business through Upwork for over ten years now, back when they were known as oDesk.
Mar 16, 2022 06:47:44 PM by Joanne P
Hi Bill,
If you see a job or a profile that seems suspicious, you can report it to us using the flagging option. You can read more on this help article and also, please check out Tips to avoid questionable jobs. You might also want to check out the information here to learn more about staying safe on Upwork.