May 2, 2021 04:30:30 PM by Arsen A
My bank verification failed. I must have typed the wrong amounts in, is it possible to reset the system?
May 2, 2021 05:28:42 PM by Pradeep H
Hello Arsen,
You can update or edit your bank or card details anytime from your Setting page.
Thank you
Pradeep H.
May 2, 2021 05:44:49 PM by Arsen A
I tried, but it seems this payment method blocked at the moment, or called "unverified".
"Once you add your bank account, we'll deposit 2 small amounts, which may take 2-3 business days to show up. You'll need to confirm the 2 amounts to verify your bank account."
Probably the mistake was at this stage, please see attachment.
May 2, 2021 07:50:43 PM by Pradeep H
Hello Arsen,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H.
May 23, 2021 10:57:02 AM by Luiggi R
Hi Abdulla,
I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
May 26, 2021 02:34:31 PM by Andrea G
Hi MD Billal,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!
May 24, 2021 09:25:31 AM Edited May 24, 2021 09:26:50 AM by Tomas A
I have the same problem, please contact and help me!
May 24, 2021 10:09:18 AM by Ranee Vianca R
How do I verify my US bank account? After trying to put $10 it suddenly said Verification failed. Contact customer support
May 24, 2021 11:31:56 AM Edited May 24, 2021 12:32:43 PM by NikolaS N
Hi Ranee,
I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.
Edited to correct information:
It looks like you recently removed your bank account. Could you please add the new payment method? You can find more information in this help article.
Once you add your bank account, we’ll deposit two small amounts, which may take up to five business days to show up. You’ll need to confirm the two amounts to verify your bank account.
Thank you,
May 24, 2021 11:38:34 AM by Tomas A
What I supposed to do? I enter in this page and i dont have requests and tickets...
May 25, 2021 12:45:56 PM by Tomas A
I need a supporter to verify my bank account because i cant automatically
May 25, 2021 01:27:10 PM by Mariann F
I'm having the same issue. Do you know if there is a way to contact a live person at Upwork?
May 25, 2021 01:48:05 PM by Mariann F
May 28, 2021 04:41:31 AM Edited May 28, 2021 04:42:08 AM by Samraiz K
I have the same issue. I try to transfer more than 10$ while Bank account verification. And now my account is failed to verify. Kindly resolve it
May 28, 2021 05:16:34 AM by Aleksandar D
Hi Samraiz,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
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