Oct 31, 2019 07:56:33 PM by Liliana R
Dec 8, 2019 04:33:06 PM Edited Dec 9, 2019 03:36:09 PM by Alberto D
Hello i'm from colombia and was with the same problem
Dec 8, 2019 04:53:49 PM by Camilo M
Dec 9, 2019 03:30:23 PM by Alberto D
i just changed my bank code to 1007 (i guess you're right), so how long do you think it will takes to get the payment into my bank account? because i do get the email of the payment confirmation from upwork with the transfer number and i called bancolombia, they told me that they don't have any info about a recent transaction... do you think it may take 3 days (like the first transaction as new freelancer?)
Dec 9, 2019 04:11:11 PM by Camilo M
Jun 29, 2020 06:56:50 PM by Santiago P
Dec 9, 2019 06:42:05 PM by Avery O
Hi Alberto,
To answer your question, Direct to Local bank transfers take four business days to be processed. If the transaction still hasn't reflected in your bank account after eight business days, you can contact the Customer Team directly, or our team here, and we'll assist you further.
You may read more about the fees and timing of Direct to Local bank in this help article.
Dec 9, 2019 06:45:27 PM by Alberto D
Avery O, Thank you a lot for your answer, this forum is very helpfull... i already got paid, this platform is the best!
Dec 17, 2019 05:29:08 AM by Johnnatan S
Hi, I'm having the same issue regarding the bank code, I'm from Colombia, my bank is Davivienda, can you suggest a bank code for me? I'm in contact with my bank and the number they gave me is not working for me.
Dec 17, 2019 05:39:05 AM by Goran V
Hi Johnnatan,
Please try using this code 1051. If you receive an error on your end please share the full message of the error you`re receiving. Thank you.
Dec 26, 2019 07:25:49 AM by Daniel R
Hi, so i want to set up a paymentmethod and it asks for a bank code that I'm not aware of, it says the code is the first 4 letters of the swift code but it only accepts numbers. I'm from Colombia and the bank is Davivienda. Thanks.
Dec 26, 2019 07:37:22 AM by Bojan S
Hi Daniel,
Could you please try using 1051 for your bank code, and let us know if it worked.
Thank you!
Dec 28, 2019 02:53:29 AM by Hugo D
Hi, I'm having the same problem with my Bank, which is BANCO SANTANDER (BRASIL) S.A., swift code BSCHBRSP. Can you tell me which bank number should I use to re-enable my payment method?
Thanks
Dec 28, 2019 04:05:47 AM by Aleksandar D
Hi Hugo,
Please try using the 033 as your bank code and let us know if it worked.
Thank you.
Jan 6, 2020 05:17:19 AM by David S
Hi, I'm also experiencing the same issue but my bank is Banco Itau Corpbanca Colombia. Could you help me with the correct bank code? Swift code is BCTOCOBB.
Thanks!
David
Jan 6, 2020 05:31:53 AM by Camilo M
Dec 28, 2019 11:17:14 PM by Rohmi J
Dec 29, 2019 01:08:01 AM by Aleksandar D
Hi Rohmi,
One of our team members will reach out to you directly via a support ticket to assist you further with your bank code.
Thank you.
Jan 8, 2020 08:08:12 AM Edited Jan 8, 2020 08:40:40 AM by Bojan S
Hi, I am having the same problem as others. Needing bank and branch codes but we don't use that here. Only have swift code.
**Edited for community guidelines**
Would really appreciate your help with this as I've not been able to get my funds to my local back anymore.
Many thanks,
Sam
Jan 8, 2020 08:41:44 AM by Bojan S
Hi Samantha,
One of our team members will reach out to you directly via a support ticket to assist you with your request.
Thank you!
Jan 8, 2020 09:03:47 AM Edited Jan 8, 2020 09:07:40 AM by Patrice M
Had to enter my bank code for Colombia, also, after doing the same exact thing 2 months ago.
The transaction normally processes in a couple of hours, however it has now been 18 hours, and the transaction has not processed.
Have there been changes in Direct to Local Bank payment methods and timing?
Jan 8, 2020 09:42:13 AM by Bojan S
Hi Patrice,
I checked and can confirm that a withdrawal you're referring to was successfully processed on our end. Please know that Direct to Local Bank transfers takes between 2 to 5 business days. If it hasn't reflected on your account after 8-business days, please reach out to us so that we can issue a trace for you. You can check out this article for more information about fees and timing associated with the Direct to Local Bank method.
Thank you!
Jan 8, 2020 10:24:38 AM by Patrice M
Thanks for the update, Bojan.
I see that I just received the Upwork notification about an hour ago. Will follow up if any other issues arise.
Jan 20, 2020 07:56:07 AM Edited Jan 20, 2020 07:59:41 AM by Sergio L
Hello,
I'm experiencing the same issue with my Thai bank account, as my latest payment didn't get processed because of the bank code. I tried to look at it online but I can't find the number for my bank in Thailand.
My bank is Krung Thai Bank. SWIFT Code: KRTHTHBK
Any suggestion on this regard?
Thanks in advance! 🙂
Jan 20, 2020 08:19:45 AM by Bojan S
Hi Sergio,
Could you please try using the 006 as your bank code. Let us know if it worked!
Thank you!
Mar 28, 2020 10:26:08 PM Edited Mar 28, 2020 10:47:34 PM by Aleksandar D
Hello,
I using "Guarantee Trust Bank" in Nigeria and their Swift code is **Edited for Community Guidelines**. I tried using the first for values of the Swift code **Edited for Community Guidelines** and it says invalid format. Please which bank code should I use?
Thanks.
Mar 28, 2020 10:47:07 PM by Aleksandar D
Hi Uche,
Thanks for reaching out to us. Could you please try using 058 as your bank code? Let us know if you are experiencing any issues with this so that we can assist you further.
Thank you.
Apr 15, 2020 12:42:52 AM by Fauzi P
Hello
I just got an email payment failed. Need to update bank code and branch code. I can't find this info. please help. my bank details:
Apr 15, 2020 01:14:01 AM by Goran V
Hi Fauzi,
Please try using 008 as a bank code. If you experience any problems on your end, let me know. Thank you.
Apr 21, 2020 02:27:30 AM by Ann-Kathrin Y
Hi,
I have the same problem with the South Korean : Industrial Bank of Korea (IBK). There is no 3-digit code, and I am only able to find the Swift code: IBKOKRSE. Could someone provide me with the number, please?
TIA
Apr 21, 2020 03:59:04 AM by Goran V
Hi Ann-Kathrin,
One of our Customer Support agents will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.
Apr 19, 2020 10:28:12 AM by Pedro Arturo L
Liliana, the banco code for Bancolombia is: 1007
The SWIFT code still is: COLOCOBM
Jun 26, 2020 08:08:24 PM by Juan E
Jun 27, 2020 04:38:00 AM by Liliana R
Jun 27, 2020 06:29:48 AM by Juan E
Jun 27, 2020 06:45:32 AM by Camilo M
Hi Juan, I did that a couple of years ago and the bank requested me to sign a form in the bank to authorize the direct bank transfer and explain to me the conditions, someone I know did that process last year and the bank did not request any additional steps, my recommendation for you is to set up the account, make a small amount transfer and wait 2 or 3 days for the result, also I wouldn't recommend you to use Payoneer, I tried to manage my earnings using Paypal and it did not work.
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