Jul 23, 2019 05:30:07 PM by Manville B
Hi, everyone!
I have $1.4 in my account.
But I can't buy any connects as this platform doesn't have this option.
I think I can buy 7 connects with $1.4 because it includes VAT fee.
Is there anyway to buy 7 connects?
Should I support upwork help center?
Solved! Go to Solution.
Jul 23, 2019 09:32:30 PM by Avery O
Hi Manville,
Please know that Connects are not sold individually, and are only sold in the following bundles:
If you have sufficient balance in your account, or in your billing method, you should be able to purchase connects.
Jul 23, 2019 09:32:30 PM by Avery O
Hi Manville,
Please know that Connects are not sold individually, and are only sold in the following bundles:
If you have sufficient balance in your account, or in your billing method, you should be able to purchase connects.
Jun 9, 2020 03:13:26 AM by Nico L
Hi, I have been trying to buy connects today and everytime I put in my card details it just comes up with a blank screen and the connects haven't gone through. I tried two bank cards. Please help, there are a few jobs i really want to bid on coming up!
Jun 9, 2020 03:16:36 AM by Goran V
Hi Nico,
Just to confirm, did you try clearing your cache and cookies or logging in with another browser? Thank you.
Jun 9, 2020 04:03:00 AM by Nico L
Yes, I just tried both. It still isn't working.
Jun 9, 2020 04:04:18 AM by Goran V
Thank you for the confirmation, Nico,
One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.