Nov 30, 2020 10:01:31 AM by Oleg L
There are no active contracts against agency but I still can see «Associated with» badge with this Agency.
How can I remove this association as I'm not using it for 2.5 years?
Can not find anything inside account profile to remove it
Solved! Go to Solution.
Nov 30, 2020 02:40:56 PM by Bojan S
Hi Oleg,
I'm sorry to hear that issue persists. One of our team members will reach out to you directly via a support ticket to further assist you with this concern.
Thank you for your patience.
Nov 30, 2020 10:23:15 AM by Bojan S
Hi Oleg,
You should be able to leave the agency by going to Settings › My Teams. There you'll find the "Leave Team" button (screenshot for reference).
Feel free to reach back to us if you need any further assistance.
Thank you!
Nov 30, 2020 12:11:17 PM by Oleg L
Hi Bojan.
Somehow I'm not inside this team (look at the attached screenshot) but still can see «Associated with» (look at the іусщтв attached screenshot)
Nov 30, 2020 12:38:52 PM by Bojan S
Hi Oleg,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Nov 30, 2020 01:22:08 PM Edited Nov 30, 2020 01:22:52 PM by Oleg L
Hi Bojan.
Thank you for your answer.
I cleared the cache, it didn't help. Logged in from another computer and browser and did not help either
Nov 30, 2020 02:40:56 PM by Bojan S
Hi Oleg,
I'm sorry to hear that issue persists. One of our team members will reach out to you directly via a support ticket to further assist you with this concern.
Thank you for your patience.
Nov 30, 2020 10:09:07 PM Edited Nov 30, 2020 10:10:14 PM by Oleg L
Thanks a lot, Bojan.
The issue was solved
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