Apr 17, 2018 08:44:17 PM by Moe D
I can't submit any more proposals. I have 26 remaining connects. The 'submit a proposal' is grayed out and unresponsive.
Solved! Go to Solution.
Apr 17, 2018 09:43:07 PM by Avery O
Hi Moe,
I checked your account and can see that you are being asked to complete your video-chat verification which is why you are currently unable to submit proposals. Please complete the verification process so that the temporary limitation to your account can be lifted and you can start working on Upwork.
Apr 17, 2018 09:43:07 PM by Avery O
Hi Moe,
I checked your account and can see that you are being asked to complete your video-chat verification which is why you are currently unable to submit proposals. Please complete the verification process so that the temporary limitation to your account can be lifted and you can start working on Upwork.
Apr 17, 2018 10:03:41 PM by Moe D
I just did that and the temporary limitaion has been lifted.
Thanks for replying.
Sep 24, 2018 09:03:06 AM by Fozle Alahie R
I am face also same problem but the upwork support dose not send me video calling link. i am click the worrning here button but it automaticly gose to home page ...
Sep 24, 2018 10:06:38 AM by Valeria K
Hi Fozle Alahie,
Could you please try accessing the link once again? If it still redirects, please reply directly to the email notification that was just sent to you.
Thanks!
Sep 25, 2018 11:06:50 PM by Fozle Alahie R
After all i get my email reply after using this email provided link then it working ...And i am complete the varification over video call...
Dec 7, 2018 06:46:58 AM by Darcy F
Oct 14, 2018 10:12:17 AM by Avery O
Hi Farhat,
You may update this support ticket and let the team know that you only have a mobile phone available to complete your video-chat verification. The team will get back to you with more information on how you can complete the verification process.
Feb 20, 2019 01:39:32 AM by Ashley S
Good day!
Can you also help me with my account? When I try to submit a proposal, it just directs we to a blank upwork page.
Hoping for your response.
Thank you and have a great day!
Feb 20, 2019 01:51:12 AM by Goran V
Hi Ashley,
I checked your account but was not able to replicate the problemion you mentioned.
Please try clearing your cache and cookies or logging in with another browser, thank you.
May 23, 2019 06:54:45 AM by Aref K
Hi, I wanna enquire about the link to the video chat. Where do I get the link?
May 23, 2019 07:18:00 AM by Aleksandar D
Hi Aref,
Thanks for reaching out to us. You can find the link by looking in your support tickets or use this link.
Thank you.
Feb 16, 2020 04:26:40 AM by Aleksandar D
Hi Margherita,
I'm sorry for the inconvenience this has caused you. I followed up with the team handling your case and you should be all set now. Let us know if you need further assistance.
Thank you.
Nov 16, 2021 12:16:03 PM by Michael G
Hi there.
I can write proposals but when I click "submit the proposal" nothing happens.
Can you please help?
Thank you in advance.
Michael
Nov 16, 2021 12:33:34 PM by Bojan S
Hi Michael,
Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Nov 16, 2021 01:04:23 PM by Michael G
Nov 16, 2021 01:34:37 PM by Bojan S
Hi Michael,
Could you please confirm if you're experiencing this issue while you're using your freelancer account or the agency one?
Currently, your status is the exclusive member of your agency. That means that you can only apply for jobs under the agency and can’t apply as an independent freelancer.
If you'd like to update your exclusivity, log into your Upwork Agency account and look under Settings > Members and Permissions.
Thank you!
Nov 16, 2021 10:31:23 PM by Michael G
Nov 16, 2021 11:24:38 PM by Pradeep H
Hello Michael,
Thank you for your message. You will need to switch to your agency account before you access your Members and Permissions on the Settings page. You can switch to the agency profile from the drop-down at the top right of your Upwork page. Feel free to message us if you need further assistance.
Thank you.
Pradeep
Oct 9, 2020 09:58:36 PM by Abul Hasnat Mohamm I
Hi! How do I get Connects? Its saying that,
You don’t have enough Connects to submit this proposal.
Oct 9, 2020 10:59:32 PM by Joanne P
Hi Abul Hasnat Mohamm,
If you need more Connects to submit a proposal, you will have to purchase them from your account. Connects are not sold individually, but bundles begin at $1.50 for 10 Connects. Regardless of which bundle you choose, all Connects are priced at $0.15 apiece. Here are your bundle options:
10 for $1.50
20 for $3
40 for $6
60 for $9
80 for $12
This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. To see the options available to you, click here.
Nov 16, 2021 11:08:53 PM by Michael G
Hi there
Great work helping Moe to solve his submit a proposal issue. I'm experiencing similiar, I can fill out proposals using my freelance and agency account but once I'm ready to hit the send button nothing happens. Can you help?
Thanks in advance.
Michael
Nov 16, 2021 11:16:15 PM by Goran V
Hi Michael,
Please try to clear your cache and cookies or log in via another browser to submit a proposal. If you're still experiencing the same problem after this, thank you.
Mar 22, 2022 08:22:12 AM by Asma H
hello Avery I have the same problem the "submit proposal" bottom is greyed out so I'm not able to apply for jobs, even though I had certificated my id ,face, number and I had completed jobs before , my account has been suspended for no reason, I didn't get any notification from Upwork about what should I do, please check my account and help thanks in advance.
Jun 25, 2022 03:03:21 AM by Janiero B
hello, Avery me too, I cannot submit proposals on my upwork. pls help. thanks
Jun 25, 2022 03:07:35 AM by Janiero B
hi. Im Janiero. Can someone help me understand upwork. i Am new user. and now connected to an agency. i want to maximize my upwork account by initiating another proposal to a client. but i cannot submit a proposal, and says my accoutn is private. how come? pls help me. thank you.
Jun 25, 2022 05:25:47 AM by Arjay M
Hi Janiero,
I have checked your account and it looks like you are an exclusive member of an agency. Please note that Agency members who are exclusive work on Upwork only as part of their agency. This is the most common type of agency relationship. Their profile and proposals are branded with the agency to make the agency’s part in the work relationship clear to clients. All contract payments are paid out to the agency. Exclusive members don’t have the option to submit proposals as an individual and all their proposals are submitted as members of the agency. Please check this help article for more details.
Aug 14, 2022 08:50:47 PM by Marvin A C
I also can't submit proposals. This has never happened before. I click the button and it just loads indefinately. I've checked my internet speed and it's 600 download 1k upload and I've tried with a vpn
Aug 14, 2022 09:49:58 PM by Pradeep H
Hi Marvin,
Thank you for your message. I'll have one of our customer support agents to reach out to you directly and assist you further.
Thank you,
Pradeep
Aug 30, 2022 06:57:18 AM by Alana B
Hi,
I am having the same issue. I can't reply to a proposal, please help.
Thanks
Aug 30, 2022 08:18:54 AM by Nikola S
Hi Alana,
Thank you for reaching out to us. Could you please share a screenshot of the error message from your end so that we can check and assist you accordingly?
Feb 27, 2024 10:37:22 AM by America Graciela F
Can you help me with this problem too, please. Someone sent me an invitation for a proposal and I can't, the 'submit a proposal' is grayed out and unresponsive.
Mar 12, 2022 01:31:57 AM by Yasir P
I'm also facing the same problem. I create new account on upwork but 'submit a proposal' is grayed out and unresponsive. And i didn't get any email from upwork.
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