i Should Get 10 Connects After Winning an interview and Replying to it , well i didn't Get any Connects ? does it take time or there is some kind of mistake ?
Solved! Go to Solution.
We are no longer awarding free Connects for every interview won or disclosing the number of Connects rewarded in these cases. Unfortunately, we learned from our community that some dishonest customers were gaming the system to get free Connects they didn’t deserve. We occasionally may still give out different amounts of Connects based on factors like the number of jobs available in the marketplace.
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
You're correct! a real client will never ask you to give them money to start working, cash a check for them, work for free, or provide your personal information. We truly appreciate you taking the time to flag these posts. As Pradeep mentioned, please allow our team time to review and take action based on our internal guidelines. Once the post has been removed due to a violation of our Terms of Service, Connects you used on that proposal will surely be returned. You can check your Connects History page for confirmation.
Hi I've looked back and there are proposals going back over 3 months where I was just asked for free work when the potential client got back to me. Yet nothing ever happened to these postings nor did I get the connects back. Can you clarify the policies regarding this area of how connects work when applying for clients who are ultimately asking for free work? Thank you.
Thank you for reaching out to us. Once you submitted a proposal, you should receive a request from the client to interview and, after you respond to that client, the bonus Connects are added to your account within 24 hours. Please allow 24 hours for the Connects to be applied to your account. Thank you!
Thank you for reaching out to us. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.
I have checked your account and I can see that you've already reached out to our team with your concern. A support ticket has been created and I highly suggest you continue communicating with our team through that ticket for updates and further assistance.
Thank you for reaching out to us. Please allow up to 48 hours for the Connects to reflect on your account. If after48 hours, you still haven't received the Connects, please let us know so we can further assist you.
Thank you for following up on this. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Hi Respected Ma'am
Again I was interviewed 2 time yesterday but received free connects just for one only.even I have not reached to the limit
Are you referring to this invite? If so, since this was an invite to submit a proposal, it is not qualified for winning interview Connects since you didn't spend Connects for being invited. To be awarded Connects for winning interviews, the following has to happen:
Thank you for reaching out to us. I checked and it looks like you already received a support ticket regarding your concern. If you need further assistance please feel free to follow up on your ticket and our team will be happy to assist you.
Instead of creating another ticket, you can reach out to the agent assisting you on your current ticket about the Connects that you did not receive for an interview. When everything is in one place we can be more efficient at assisting you.
Hi Respected Ma'am
I was got interviewed for two jobs yesterday.
But I received free connects just for One Only.
I have already not received free connects for a interview few days ago
I checked and it hasn't been 48 hours since the interview. If you don't receive the Connects by tomorrow, please let us know so we can further assist you.
Hi Respected Upwork Team
I don't not receive free connects for my last two interviews
1.its about more then 48 Hrs
2. I didn't complete the 50 free connects in a week
3. I first apply for the job and then get interviewed
4. All the created tokens didn't work
Please Help Thanks