How do I close/delete my account?

[#1]

Hello. I made a profile on Upwork. When trying to cancel, I get

**Edited for Community Guidelines**
I want to be able to fix it myself without being forced towards a phone number.
Regards, V.

[#2]

i can`t close agency , error to the close my agency

[#3]

Hi Arpitkumar,

I just checked and it looks like our team has already closed your account. Feel free to reach out if you need additional assistance.

[#4]

Hello,

I have withdrawn all funds and closed all active contracts but I am still not able to close my account without calling a phone number in the USA which I do not want to do.

Will you please close and delete my account with immediate effect.

Kind regards,

Robin Griffith

[#5]

Hi Robin,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#6]

Hello Nikola,

I have just been scrolling through the thread in this forum and it would seem that I am not the only one struggling to close their account. With respect, I don't want to wait any further for Upwork to close my account. It feels as though I am being bounced around from agent to agent without getting any closer to actioning my request. As asked by Upwork, I have withdrawn funds and closed all active proposals that I could. There is one left open which I cannot close as the job has been closed (no longer available). It should not be this difficult to action requests from your customers. Please close it with immediate effect and inform me when this has happened.

Yours faithfully,

Robin Griffith

[#7]

Hi Robin,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[#8]

Hi, I'm a freelancer and I want to close my account, but I'm having some troubles to do that and I didn't find an email or chat for support. What can I do?

[#9]

Hi Felipe,

Your account has been closed as requested.

[#10]

Hi Luiggi,
I am in the same situation as you and still waiting for Upwork to sort it out. Contact the forum page. An agent will be in touch with you but I can’t promise that they will fix your problem. If you can, make sure that you have closed/withdrawn all of your existing proposals and withdrawn any funds. Sorry I can’t be of more help.
Good luck,
Robin

[#11]

Hi, I need to close my account. What should I do? Thanks. 

[#12]

You go to your account settings then it says "Close My Account" click there

[#13]

Hi Ignacio,

I'm sorry to hear that you wish to close your account but we totally respect your decision. If you want to close/erase your account and remove your information from Upwork, the first step is ensuring that all activity is cleared, including pending, active, and open activity. Please check this help article for detailed instructions on how to close a specific account.

[#14]

 I tried to close my account but I get a message to call the team at a US number, which would be too costly. How can I permanently close my account?

I don't have any pending jobs or proposals.

[#15]

Do you mean you want to close your Upwork seller account?

[#16]

Yes my freelancer account

[#17]

Hi Mira,

Your account has been closed as requested by you.

Thank you,

Pradeep

[#18]

Can you delete my freelance account because I can't do that, it's said you have a proposal active but when a go to withdraw, the job is no more.

[#19]

Hi Ernasti,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[#20]

Hello, I am very frustrated not able to find the link to delete or close my Upwork profile or account. i want to delete my profile now. Please help me

[#21]

Hi Suresh,

Your account has been closed as requested by you.

Thank you,

Pradeep

[#22]

I can't delete my account or get help anywhere on the website. The contact info tab does not work and redirects me to change my password every time. Please delete my account 

[#23]

Hi Bryan,

Thank you for your message. I see that your account is already closed now.

Thank you,

Pradeep

[#24]

здравствуйте, пожалуйста, удалите мою учетную запись. Заранее благодарю вас

[#25]

Hi Erica,

Your account has been closed as per your request.

[#26]

I want to delete my account, not just to close it.

Didn't find the solution on forum.

Please, help me with deleting it.