Jun 16, 2020 07:46:27 AM by Iryna B
Please help me, I`ve been trying to submit a proposal and I keep getting the error to update my address. I have updated my address twice already and I still get the same error. I clear my cache and cookies and use a different browser.
What do I have to do?
Jun 16, 2020 08:32:12 AM by Bojan S
Hi Anna,
It looks like you don't have enough connects for submitting a proposal. If you feel like you need more connects to send more proposals, feel free to purchase more. You can check the options available to you and learn more about the acceptable billing methods for paying memberships.
Thank you.
Sep 29, 2020 07:27:24 AM by Dubravka K
Hi,
I also have a problem wth submiting proposals. The button is not active, so I can't do it. I have connects, so don't know what is the problem. Hope you can help.
Best,
Dubravka
Sep 29, 2020 07:58:33 AM by Bojan S
Hi Dubravka,
I checked this for you and few fields under your address information are still not filled. Please log in to your account and fill all the fields under your location information.
Let us know if the issue persists after this and our team will assist you further.
Thank you.
Sep 29, 2020 08:10:19 AM by Dubravka K
Sep 29, 2020 08:56:48 AM by Bojan S
Thank you for following up, Dubravka. I'm sorry to hear that issue persists.
Please check this help article for more information about how to achieve a 100% complete profile and make sure you complete the overview section of it.
Feel free to reach back to us if you need any further assistance.
Sep 30, 2020 06:44:19 AM Edited Sep 30, 2020 06:46:05 AM by Goran V
Hello,
I completed my profile 100 % and still can't submit a proposal to a job.
**Edited for Community Guidelines**
Can you help me and check what is the problem?
Thank you.
Best,
Dubravka
Sep 30, 2020 06:46:43 AM by Goran V
Hi Dubravka,
Could you please confirm if you`re receiving any errors on your end? If yes, please share the text of the error you`re seeing on your end so that I can assist you further. Thank you.
Sep 30, 2020 07:29:19 AM by Dubravka K
Sep 30, 2020 08:08:43 AM by Bojan S
Hi Dubravka,
We'll have one of our agents reach out to you via a support ticket to further assist you with this issue.
Thank you for your patience.
Aug 5, 2022 05:38:03 PM by Zoran S
Hello.
I have the same problem for 2 days now, I can't submit a proposal.
I checked my connects, I have enough of them, so that's not a problem.
Please help me with solving this problem.
Regards,
Zoran
Aug 5, 2022 07:41:09 AM by Zoran S
Hello.
I have the same problem since yesterday, I can't submit a proposal.
I checked my connects, I have enough of them, so that's not a problem.
Please help me with solving this problem.
Regards,
Zoran
Apr 17, 2021 09:56:01 PM by Lalu Muh. T
Dear Bojan S
i have same problem, cant submit proposal and got link expire, have connect but still cant submit a proposal, can you help me please?
your really appreciated, thanks a lot
best regards
Apr 18, 2021 02:08:20 AM by Pradeep H
Hello Lalu,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H
Aug 5, 2022 05:38:49 PM by Zoran S
Hello.
I have the same problem for 2 days now, I can't submit a proposal.
I checked my connects, I have enough of them, so that's not a problem. I don't know what could be a problem.
Please help me with solving this problem.
Regards,
Zoran
Aug 5, 2022 07:55:51 AM by Rizwan Ali K
Hi,
I have same problem at the time of proposal submission. Please help me to fix this issue. My profile has verified by upwork and submitted all identification documents those are all in english.
Again i am facing this issue.
Regards
Rizwan Ali Khan
Aug 5, 2022 09:11:44 AM by Andrea G
Hi Rizwan,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Sep 30, 2020 08:58:20 AM by Naheed M
Hi Anna,
It seems as if you have used up all your free connects and for sending the current proposal, you are without connects. If you have left with no connect, no issue, purchase new connects for sending a proposal.
Many thanks.
Naheedmir
Sep 30, 2020 09:27:19 AM by Dubravka K
Jun 7, 2021 07:05:42 AM by Peace Dofui D
Hello,
Were you able to find a solution to the proposal submission challenge? I am having the same challenge to clear cache and cookies.
Kindly share your solution.
Regards,
Peace
Jun 7, 2021 08:04:56 AM by Andrea G
Hi Peace,
I checked and it looks like you're an Exclusive Agency Member. This means you can only use the Agency's pool of Connects to submit proposals. Please discuss this with the Agency Owner if there aren't any Connects in your Agency.
Jun 7, 2021 08:07:31 AM by Peace Dofui D
Apr 21, 2022 01:02:03 PM by James I
I am having the same issue. The submit button is disabled(screenshot attached).
https://prnt.sc/EHMeUw4Xo919
Thanks!
Apr 21, 2022 01:32:09 PM by Arjay M
Hi James,
I have checked your account but I wasn't able to replicate the issue. The option to submit a proposal should be available on your end. Can you please try to use a different browser? Let me know if the same error persists or if you see it on a different page and I'll surely look into it for you.
Apr 22, 2022 09:53:48 AM by James I
Hi Arjay, that works on Chrome.( I was using Safari).
Thank you!
Apr 22, 2022 11:56:31 AM Edited Apr 22, 2022 11:57:37 AM by Olga T
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