I have been able to recieve funds to my local bank account directly for the past 2 years. But recently I got the message " Payment failed we are experiencing technical error try again in a minute" and the payment method is being disabled. Tried reenabling over and over and still got the same message. Can you help with that?
I'm not able to replicate the issue you're describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Hi Aileen Gale,
I was not able to replicate the issue you're describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you for the reply. I just requested for withdrawal of funds to my bank account yesterday and received a notification today that it can't be processed and that my payment method was again disabled. I have successfully withdrawn my funds to this bank account before without any issues. So I am wondering why it's not working now. Your attention to this issue is highly appreciated.
hello sir this is my 1st time getting my payments and I'm having a problem with it my payment method keeps on getting disabled for 2 weeks now pls help me solve this problme
Thank you for your message. I am sorry to hear about the trouble with your payment method. I checked and I see that your payment methods are already active now. Feel free to message us if you need further assistance.
Hi, I'm currently unable to withdraw funds to my bank account as Upwork has disabled it, despite previously successful withdrawals. Your prompt attention to this matter would be greatly appreciated.
A member of the team has reached out to you already and is awaiting your response in order to assist you further. You should also be able to access the ticket directly here.
In order to follow up on your existing support ticket please use this link. Once our agent has more information about the issue you're experiencing, they'll assist you accordingly.
I am getting the same the same issue now. ''Your payment via direct to local bank transfer account failed and the money has been credited back to your account.'' It does not work when I re-enable it.
Can I get assistance?
HI everyone, I am experimenting exactly the same issue, payment method was working normally for a long time, and it just stopped working, payment method was disabled automatically, when I reenable it and try to get paid it disables again, and receive an error.
I'm having the same issue, please help me to solve this. Upwork disabled my payoneer. since I'm from Kosovo and my Country is not listed yet at UpWork, there is no other chance for me to withdrawal my money.
Seems like clearing the cookies and the session storage from the browser makes the trick. I was having the same issue and after clearing Upwork's data in Chrome and making a hard-refresh, my payment method stopped to be disabled and I was able to send the funds to my bank account.
You may also try to get your funds by opening an incognito window in your browser.
Daniel, im facing the same problem.
I had already deleted and reentered my bank info but the problem keeps happening. Just clearing the cache/opening an incognito window made it work for you? Or have you done something else?
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.