Mar 20, 2021 10:59:37 PM Edited Mar 6, 2023 07:05:53 PM by Stan G
Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.
Is there any solution? How can I get paid from a project catalog?
Thanks, Raju
Solved! Go to Solution.
Mar 21, 2021 05:42:34 AM Edited Apr 4, 2023 10:35:02 AM by Andrea G
Hi Md. Raju,
Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.
When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.
Thank you,
NOTICE:
We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Mar 30, 2022 11:16:51 AM by Alisha H
Thanks Andrea! The client said that, intially, clicking "accept" didn't offer him additional options, but I encouraged him to try again, and make sure he clicked through to add money to Escrow, since sometimes that can hold things up. Apparently that worked.
Apr 1, 2022 04:59:34 AM by Alexander R
Hello,
I created the project more than 4 days ago. It is still not reviewed and has the status: "Pending approval". I would like to know when it will be reviewed?
Apr 2, 2022 09:07:42 AM by Moiz I
Why my Project is not being approved. Can you tell me Please Any problem with my project? This is pending last 3 days.
Apr 2, 2022 10:15:22 AM by Luiggi R
Hi Moiz,
Please note that a project can take up to five business days to be reviewed. Feel free to check this help article to learn more
Apr 9, 2022 04:39:39 PM by Daniel R
Hello,
My gig has been pending approval for several days now. Why is it taking so long to get approved? I have not recieved any sort of notification as to what is causing the hold up or of any revisions that I need to do.
Thanks,
Dan
Apr 9, 2022 07:12:18 PM by Pradeep H
Hi Daniel,
Thank you for your message. If you are referring to Project Catalog submitted on April 7th 2022, please allow up to five business days for your project to be reviewed.
Thank you
Pradeep
Apr 14, 2022 09:48:24 PM by amajou r
hello, I have made a project since a week now and he still pending approval.
it's normal ?
Apr 14, 2022 10:22:04 PM by Avery O
Hi Rabi,
Thanks for your question. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Note: Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.
Apr 15, 2022 11:34:55 AM by Zakariae E
Hello there, I have submitted my project since 04/11 and it is still under review, please let me know if there is anything I can do! Thank you.
Apr 15, 2022 02:07:07 PM by Bojan S
Hi Zakariae,
Please allow up to five business days for your project to be reviewed.
Thank you!
Apr 16, 2022 09:30:19 AM Edited Apr 16, 2022 11:25:17 AM by Luiggi R
Hello Upwork !!!
Forgot my sequrity question answer,kindly solve my issue as soon as
possible i will be thankful to you.
Regards
Kashif Khan
**Edited for Community Guidelines**
Apr 16, 2022 11:27:30 AM by Luiggi R
Hi Kashif,
If you forgot your security answer, can you please try following the steps found in this help article? Don't hesitate to let us know if you need further assistance.
Apr 14, 2022 09:32:10 AM Edited Apr 14, 2022 09:34:07 AM by Chiman K
Hi everyone,
last month I created the Upwork project catalog, after approval by Upwork it shows on the first page and I have got 3 orders on those projects. But complete my last order I have not received any order. But after I see my project catalog it's showing on the 4th page.
Now, I'm not happy. I don't know what is going on?
I want to know how to rank my Upwork project catalog and, how can i use Upwork project search tags. any examples
anyone knows, please help me?
waiting for your replies
Thanks
Apr 14, 2022 05:37:35 PM by Annus A
Hello Upwork,
I'm facing an issue related to my all project catalogs that I was searching to check where it is showing in the search results If you type the whole title of the project catalog in search box definitely it will give you the result but if we talk about searching from users perspective user will not type this phrase suppose user typed the keyword wireframe in the search box and there are 1516 results showing the catalogs which contain wireframe keyword so my project catalog should be display in search results I have checked all the 1516 results 3 times but unfortunately my project catalog not come into the search results with a single keyword that is the problem I'm facing right now.
Best Regards,
Annus Abdullah
Apr 20, 2022 01:56:35 PM by Ibad U
Hi upwork team, please review my upwork catlog it has been under review about 3 to 4 days please review this problem and approved my project asap.
Apr 20, 2022 04:30:53 PM by Avery O
Hi Ibad,
Thanks for your question. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Note: Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.
Apr 20, 2022 08:42:32 AM by MD N
Hello dear.
I am newer to upwork, without creating project i already completed an order. still now my project under review. Why the project is not being approved ?
Apr 22, 2022 10:17:08 AM by Bojan S
Hi MD,
Looks like you submitted your projects a few days ago. Please allow up to five business days for your projects to be reviewed.
Thank you!
Apr 22, 2022 10:16:55 AM by Adeel A
Hi there,
I want to know how many project catalogues can I make, and how a project catalogue is ranked?
Adeel.
May 15, 2022 07:59:24 AM by Jarrett N
I have a client that has purchased a my uppermost catalogue offering, but is now insisting that I go beyond the scope of the work that was stipulated. I have no problem doing the work, but I do not see a way to add additional hours onto the existing contract other than starting a new contract, which neither party would prefer.
What do I do here?
May 15, 2022 10:45:56 AM Edited May 15, 2022 10:46:07 AM by Luiggi R
Hi Jarrett,
I'm afraid there's currently no way for you to switch the deadline on an ongoing Project Catalog contract. If the project goes beyond the deadline, you can still communicate this to the client and continue working with them, but do note that the deadline on projects is enforced and your client may ask for a refund. Feel free to check this help article to learn more.
May 15, 2022 11:00:50 AM by Jarrett N
It is not the deadline that I am concerned with. The client is attempting to add requirements that are outside the scope of of the contract and therfore not funded. My question is how do I add on those extras in order to satify the client while do a bunch of work that is not paid for.
May 22, 2022 07:43:34 AM by Thierry D
Hi,
a project i was working on with a freelancer has been cancelled because "because you didn't provide requirements within 48 hours".
I was alredy working with this person for 2 days, provided all information but directly by messages.
How can upwork reactivate this project that they closed by error ? difficult to find any support contact.
Thanks.
May 22, 2022 09:35:52 AM by Luiggi R
Hi Thierry,
I'm sorry about any inconvenience this may have caused you. When you purchase a project, you will need to submit the requirements set by the freelancer through the project page, not through Messages, right after making the purchase. By design, if the requirements aren't submitted within 48 hours, the project gets cancelled and you are automatically refunded. To start over, you can go to Jobs > All Contracts, look for the project in question from the list, and click on "Reorder". Feel free to check this help article to learn more.
May 24, 2022 11:21:21 PM by Nigeeta W
Hello everyone!!
I have submitted a project catalog two days ago, but yet I have not received any notification from Upwork.
also, I edited two projects 4 days ago and didn't receive any notification regarding them as well.
Any suggestions?
Best Regards
May 25, 2022 01:20:48 AM by Annie Jane B
Hi Nigeeta,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
May 25, 2022 07:59:06 PM by Tufayel A
I have published my project over4 days but it is still pending. What can I do? I am waiting to publish more projects. Kindly help me.
May 25, 2022 09:14:25 PM by Annie Jane B
Hi Tufayel,
Thank you for reaching out to us. Please allow up to five business days for your project to be reviewed.
May 26, 2022 04:11:13 AM by Gurjeet S
Hi, I submitted my Logo Design project 4 days back. I have got no approval nor any reply from Upwork.
Can you please guide me on this?
I am already an Upwork Member for 3-4 years with 46 projects and 5-star ratings and 96% success ratio till date.
May 26, 2022 06:01:18 AM by Andrea G
Hi Gurjeet,
Oct 31, 2022 06:53:08 AM by Qaiser N
waiting for your quick and prompt response
Regards.
May 26, 2022 11:16:45 AM by Nimra R
A client purchased a my project catalog by mistake and instantly cancelled. he send me a message with apology .
my question is , if I approved his request will this cancellation effect my Job Success rate ?
May 26, 2022 01:07:46 PM by Arjay M
Hi Nimra,
I have checked your account and I can see that you have canceled the contract. Since it's been canceled within 24 hours, your JSS would not be affected. Let me know if you need further assistance.
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