Apr 7, 2019 01:29:52 PM by Ww W
Hello!
I created an account on Upwork some time ago, and now I want to use it again. I don't know if the original account was closed by me or if it just expired, but I cannot reuse my email address or my username for a new account. Please assist.
Jun 7, 2021 11:30:09 AM by Edmar G
Hello,
I hhave not been able to use my account since the first time I registered. now I', having issues managing my account and it seems like my profile is no longer active. Is there any way I could reactivate it?
Thank you!
Mar 2, 2022 12:46:42 AM by c092c841 c
Hi,
I would like to request some help to reactivate my old Upwork Account. I've used it in 2022 and want to be active in Upwok again.
Thank you so much.
Mar 2, 2022 01:00:16 AM by Goran V
Hi there,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your original account. Thank you.
Mar 2, 2022 12:48:31 AM by c092c841 c
Hi,
I would like to request some help to reactivate my old Upwork Account. I've used it in 2020 and want to be active in Upwok again.
Thank you so much.
Mar 8, 2022 01:33:22 PM Edited Mar 8, 2022 01:56:26 PM by Gyanendra R
Hi, can you please help me reactivate my old account?
Mar 8, 2022 03:32:41 PM by Pradeep H
Hi Gyanendra,
Thank you for your message. I checked and I see that you have an open contract on your Upwork account. You will need to close all open contracts and proposals before we initiate account closure.
Thank you
Pradeep
Mar 8, 2022 09:23:32 PM by Gyanendra R
I have ended the contracts. Can you please reactivate my account now?
Mar 9, 2022 12:24:06 AM by Pradeep H
Hi Gyanendra,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep
Mar 16, 2022 10:06:12 PM by M. Adeel A
I have reactivated my 2 years old account with the help of customer support.
I provided them my all educational and certificate documents related to my upwork profile and they reactivated it.
Mar 28, 2022 07:35:58 AM by Andrea G
Hi For,
Could you please click on my name above this post and send me a private message with more info about the account you need help with?
May 18, 2022 01:52:39 AM by Michael D
Hi,
I incorrectly setup a client account instead of a freelancer account. I closed my client account in hopes that I would be able to re-sign up with it as a freelance account but now I can't access it or reactivate it at all.
Could you help me reactivate this account?
Thanks
Michael
May 18, 2022 08:10:25 AM by Annie Jane B
Hi Michael,
Thank you for reaching out to us. Kindly send me the details of the account that needs assistance. You can send me a private message by clicking on my name.
Nov 3, 2023 03:22:17 AM by Suhailah D
hello, i messaged you regarding my account being locked. thank you.
May 25, 2022 01:59:31 AM by Michael D
Hi,
Is anyone able to help me out with reactivating my account? Got in touch with the moderator above and they said they would be able to do it for me but haven't heard back from them in over a week
Any help would be appreciated?
Thanks
Michael
May 25, 2022 06:58:09 AM by Annie Jane B
Hi Michael,
I followed this up with our team. I also sent you a private message. Please check.
Oct 14, 2022 08:11:08 AM by Natalie B
Hello. I created an account on Upwork during the pandemic, but have since deactivted it. I am now realizing I never recieved a W-9 for some work I did under this account. Could I please have assistance in reactivating it? Thank you! -Natalie
Oct 20, 2022 11:08:49 AM by Andrea G
Hi Natalie,
Could you please click on my name above this post and send me a private message with more information? Thank you!
Dec 5, 2022 12:06:36 AM by Flo F
Hi,
Would someone be able to help me with reactivating my account? Got in touch with the moderator above and they said they'll do it but it's been some time I haven't heard them back
Kindly help. Thank you
Dec 5, 2022 03:03:17 AM by Pradeep H
Hi Flo,
Thank you for your message. Could you please click on my name above this post and send me a private message with the registered email address for the account in question?
Thank you,
Pradeep
Mar 7, 2023 02:26:22 PM by Stefan A
Hello,
I need to activate my previous account which I closed less than 48 hours ago.
Trying to reach customer support but unsuccessfully all this time. While chat support is completely useless in my case.
Thank you.
Mar 7, 2023 03:48:50 PM by Arjay M
Hi Stefan,
Thank you for reaching out. I can see that you've already raised a couple of support tickets regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Mar 12, 2023 08:50:11 AM by Cristian Petre M
Hello,
Could you try please to activate my old account?
Thank you!
Mar 12, 2023 10:24:06 AM by Luiggi R
Hello Cristian,
Could you please click on my name above this post and send me a private message with more information about the account you need assistance with?
Mar 14, 2023 02:42:13 AM Edited Mar 14, 2023 07:42:22 AM by Annie Jane B
I don't know why I can't send you a message. My previous mail account was **Edited for Community Guidelines**
Mar 14, 2023 07:58:13 AM by Annie Jane B
Hi Cristian,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Mar 17, 2023 12:18:03 PM Edited Mar 17, 2023 12:45:29 PM by Andrea G
Hello Annie! My husband is trying to reactivate his old Upwork account **Edited for Community Guidelines**. It was suspended when Upwork stopped operations in Belarus.
We now are living in Canada and he wants to reactivate his account and tried to do it emailing to **Edited for Community Guidelines**. But the email he received in response said that "this email address is not monitored".
He also tried to fill in **Edited for Community Guidelines** Submit Suspension Appeal form on the website. But it also didn't work and he received this kind of reply: "We see you submitted a request to appeal an Upwork account suspension.
However, the account you submitted it for either doesn’t exist or is still active (not suspended)."
He does have an account but nothing seem to be working. He can't log in because the Log in form says his account is suspended as well.
Could you help?
Mar 17, 2023 01:08:33 PM by Andrea G
Hi Veranika,
Unfortunately, we're unable to discuss the details of another user's account with you for privacy reasons. Your husband should be able to reach out to our support team via the chatbot without having to log in.
Aug 10, 2023 03:58:21 AM Edited Aug 10, 2023 03:59:45 AM by Khuzaima A
I want to reactivate my old account I created it long ago and now I want to do freelancing on it but it is private and says you have to reactivate it please help me I want my account to be reactivated and its the same account that I used to send this reply help please quick
Aug 10, 2023 06:04:31 AM by Pradeep H
Hi Khuzaima,
Thank you for your message. Could you please click on my name above this post and send me a private message with the registered email address for the account you are referring to?
- Pradeep
Aug 10, 2023 07:06:24 AM by Khuzaima A
Hi Pradeep
I've sent you the message but am not sure if you received it.
Aug 11, 2023 08:00:00 AM by Khuzaima A
I want to reactivate my old account someone help the last moderator haven't replied since my first reply
Aug 11, 2023 09:18:39 AM by Luiggi R
Khuzaima, I'm sorry you haven't received a reply yet. Can you please try sending me a private message? I'll be happy to look into this for you.
Sep 29, 2023 10:45:16 AM by Luiggi R
Hi Netai,
I can see that your account is active and your profile visible. Were you referring to a different account?
Nov 3, 2023 03:17:33 AM by Suhailah D
Hello, I'm experiencing the same issue. I'm unable to switch my profile from private to public.
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