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Re: Rising Talent but didn't receive bonus connects

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
411 of 475

Hi Denis,

 

We'll share your account details with the team so that they can check and assist you further, thank you for your patience.


-Joanne
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Active Member
Muneeb R Member Since: Jan 30, 2019
412 of 475

Hi,

I too received my rising talent badge 2 days ago but didn't receive connects till now. It would be great if you guys can have a look. Thanks 

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Community Guru
Cray H Member Since: Jul 21, 2018
413 of 475

Hi Muneeb,
 
I have already escalated your concern and one of our team members will reach out to you shortly to assist you in getting those connects. Appreciate your patience. 

- Mary
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Active Member
Roman C Member Since: Feb 6, 2019
414 of 475

Hello,

 

About 5 days ago I became a "Rising Talent", and I'm very happy about that!

**Edited for community guidelines**

Sadly, I still didn't receive my 30 bonus connects. Does anyone know a solution?

 

Thanks,

Roman

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
415 of 475

Hi Roman,

 

Congratulations on receiving Rising Talent badge. I'll share your account information with our team and one of our agents will reach out to you directly and manually award you your 30 free connects. 

 


~ Bojan
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Active Member
Roman C Member Since: Feb 6, 2019
416 of 475

Hi, Bojan.


I did wait for your reply but unfortunately, I didn't receive any connect and any update from my account.
Could you please tell me what the reason is?


Thanks, Roman

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
417 of 475

Hi Roman,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.


~ Bojan
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Ace Contributor
Syed Ebad H Member Since: Jan 14, 2019
418 of 475
I got the same thing but I contacted Upwork Customer support and they solved my issue. They are very helpful. I really appreciate them
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Active Member
Aleksandar M Member Since: Feb 18, 2019
419 of 475

Hello.

I have received raising talent badge a few days ago.

But I didn't get any new connects yet.

When will I get 30 connects?

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Active Member
Djordje T Member Since: Jul 25, 2018
420 of 475

I am a rising star for some time and I have run out of connects. Do I need to apply for those extra connects or what? Any advice will be helpful. 

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