Nov 9, 2019 06:59:15 AM by Wilson E
This is a great idea that I have thought about it for some time now, a way to showcase some of our best testimonials. BUT to me this is not the right implementation, why should we ask a client for a second testimonial when they already left feedback?
Simply let us select from our job history the testimonials we want to feature, this will also be more legitimate. Otherwise, how can some proof they actually worked together?
Solved! Go to Solution.
Nov 30, 2020 06:35:29 AM by Tanzeel Q
Hi I sent a testimonials request(to appear on my profile) to my existing clients but they didn't received any request on their email can u please check what's the issue why they are not receiving mail from up work?
Nov 30, 2020 07:27:37 AM by Aleksandar D
Hi Tanzeel,
Could you please send me a private message with the names of your clients that didn't receive the testimonial email so that I can check and assist you further?
Thank you.
Dec 1, 2020 11:17:20 PM by Tanzeel Q
I sent u a private message from your profile yesterday but have'nt got response from u yet.
Dec 1, 2020 11:46:02 PM by Aleksandar D
Hi Tanzeel,
I'm sorry for the delay in replying to the message. I followed up just now.
Thank you.
Dec 2, 2020 02:15:00 AM by Putri H
Dec 2, 2020 02:18:18 AM by Denzil O
Hi,
Was this a testimonial outside Upwork or from a resulting contract or project on Upwork? If the testimonial resulted from a job on Upwork, it would take a few hours before it reflects on your profile. These days it takes more time, and I'm not sure why this happens.
Dec 2, 2020 02:32:35 AM by Putri H
Dec 2, 2020 05:35:21 AM Edited Dec 2, 2020 05:36:54 AM by Goran V
I request testimonial with non-Upwork client but the request was not approved by Upwork. I dont know the reason why Upwork not approved my past client. I enclose the evidence that the testimonial is real.
**Edited for Community Guidelines**
Dec 2, 2020 05:37:28 AM by Goran V
Hi Putri,
To ensure trust and quality of our marketplace, we can only approve testimonials from clients where we have sufficient evidence that the contact information is valid. In this case, we may not have been able to find sufficient information. You can try requesting another from a different client. Thank you.
Dec 2, 2020 05:50:11 AM by Putri H
Dec 2, 2020 06:07:24 AM by Putri H
Dec 2, 2020 06:11:13 AM by Goran V
Hi Putri,
Unfortunately I can't share any additional details regarding your testimonial, thank you.
Dec 8, 2020 08:49:53 AM by Diane L
Someone submitted a testimonial for me but it appears as if I not she had written it and we cannot change it hel please!
Dec 8, 2020 10:06:52 AM by Andrea G
Hi Diane,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!
Dec 10, 2020 04:38:08 AM by MD. Arman H
My testimonial was not approved. But My client provides a testimonial I don't know what is the problem there. can you please explain what needs to include in the testimonial and is there is any sample template that I can forward to my client for make the testimonial by following this .
Ragards,
Arman
Dec 10, 2020 04:47:40 AM by Goran V
Hi Arman,
To ensure trust and quality of our marketplace, we can only approve testimonials from clients where we have sufficient evidence that the contact information is valid. In this case, we may not have been able to find sufficient information. You can try requesting another from a different client. Thank you.
Dec 10, 2020 04:50:22 AM by MD. Arman H
we have sufficient evidence that the contact information is valid. whats this evidence please explain. that what i need to ask my client to provide
Dec 14, 2020 03:59:58 AM by Shahab N
Hi,
Recently, I requested my non-Upwork client for a testimonial using the Upwork testimonial feature, but Upwork didn't approve it.
Reason:
I was facing an issue on the testimonial window i.e. Upwork was giving me an error (invalid Linkedin link) then I found a solution (https://www.linkedin.com/in/company/CLIENTNAME or adding "in" after .com) posted by a moderator in the community (https://community.upwork.com/t5/Freelancers/client-testimonial-request-doesn-t-work-linkedin-profile...). After using this format, I was allowed to continue but it led to another profile due to which Upwork didn't approve it.
Is there any other solution available?
Looking forward to your response.
Thanks
Dec 14, 2020 04:48:54 AM Edited Dec 14, 2020 04:49:02 AM by Aleksandar D
Hi Shahab,
To ensure trust and quality of our marketplace, we can only approve testimonials from clients where we have sufficient evidence that the contact information is valid. In this case, we may not have been able to find sufficient information. You can try requesting another from a different client.
Thank you.
Dec 14, 2020 05:28:35 AM by Goran V
Hi Vicente,
To ensure trust and quality of our marketplace, we can only approve testimonials from clients where we have sufficient evidence that the contact information is valid. In this case, we may not have been able to find sufficient information. You can try requesting another from a different client. Thank you.