Dec 3, 2020 07:03:02 AM Edited Dec 3, 2020 07:05:48 AM by Martin A
Solved! Go to Solution.
Dec 3, 2020 07:30:15 AM by Bojan S
Hi Martin,
In order to get a Job Success Score, freelancers need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.
To get the Top Rated badge, you'll need to fulfill all of the requirements mentioned in this help article.
Thank you!
Oct 23, 2022 04:20:12 AM by Sara M
Hi Annie,
That still doesn't answer my query. I have projects from 5 different clients so the first requirement is fulfilled, 4 or more contracts in 12 months, I have 8. More than 90% of freelancers get a JSS after 5 jobs, so why do I not have one even after 8?
Oct 23, 2022 07:51:55 AM by Annie Jane B
Hi Sara,
I'd like to reiterate that not all contracts are equal and not all of your eight contracts may be added to the calculation hence no JSS is provided at the moment. Once we have enough data for calculation, your JSS will appear on your profile.
Nov 24, 2022 12:02:29 AM by Neelam A
I guess i have all the requirements covered, please check it out.
Nov 24, 2022 03:52:03 AM by Pradeep H
Hi Neelam,
Thank you for your message. I checked your account and noticed that you have completed just one job with feedback. In order to get a JSS, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing 8 projects.
Thank you,
Pradeep
Nov 18, 2023 10:37:19 PM by Rimsha A
I have completed 5 fixed-price projects with 5-star reviews. But why my job success score is not showing on my profile.
Apr 22, 2022 10:22:19 AM by Petra R
You'll may well get a JSS next time it is updated, you won't get a Rising Talent badge as one of your clients wasn't entirely 100% happy and hired someone else to do the work again.
Apr 22, 2022 05:49:05 PM by Amro S
Petra,
You are from upwork and you know this? I am a bit confused. I completed all my contracts with perfect ratings and feedbacks!
And when does the JSS update?
Apr 26, 2022 06:37:37 PM by Abdul Majeed S
Hi, I don't understand why I don't have JSS yet. I have total 7 Jobs so far with all from different clients (4 are completed and 3 are in progress) and have 4k+ earnings.
I still don't have JSS nor have any badge like rising talent. Any idea why I'm not getting it or what I need to do in order to get it ?
Apr 26, 2022 08:08:36 PM by Avery O
Hi Abdul,
Not all projects and clients are equal, so the time it takes to get a JSS varies. To get a JSS, you need to complete:
More than 90% of freelancers have a score after five projects, and nearly all freelancers have scores after completing eight projects. We exclude clients whose freelancers report a history of unreasonable feedback, so their scores won't count against you, but that may mean it takes longer to accumulate enough reviews to receive your initial score.
May 15, 2022 08:20:36 AM by Avishek B
hi just curious to know why my jss score is not updates as on state it is updated but my score didn't changed ... i got a 5 stars from 5 clients after 1 May .. please help
May 24, 2022 05:09:05 AM Edited May 24, 2022 06:00:55 AM by Ayhm D
Hey! so, so far I've completed 8 contracts with different clients, with 2 on the way. but I still have not recieved a job success score. Do I just wait or is there something else I should do? Thanks for your time!
May 24, 2022 07:18:30 AM by Nikola S
Hi Ayhm,
Not all projects and clients are equal, so the time it takes to get a JSS varies. In order to get a JSS, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing 8 projects. You can find more information in this help article.
May 26, 2022 05:31:11 PM by Adil E
Hi,
I have completed 6 jobs with different clients, and JSS state stay "Not yet available" at the Job Success score.
Please can you help me, I need to update my state to grow my business. Thank you for your time
Kind Regards,
El Attary Adil
May 26, 2022 06:27:15 PM by Amanda L
JSS updates every two weeks on Sundays system wide. There is no mid cycle update. You will have to wait. The next update is this Sunday.
May 26, 2022 06:31:35 PM by Arjay M
Hello Adil,
Please be aware that not all projects and clients are equal, so the time it takes to get a Job Success Score varies. In order to get a Job Success Score, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.
We exclude clients whose freelancers report a history of unreasonable feedback so their scores won't count against you, but that may mean it takes longer to receive your initial score.
Feel free to check out this help article to learn more about JSS.
May 27, 2022 11:00:02 AM by Saba G
Hey
I have completed more than 8 jobs recently but still do not have JSS?
PLEASE HELP
May 27, 2022 12:37:25 PM by Arjay M
Hi Saba,
Please note that not all projects and clients are equal, so the time it takes to get a Job Success Score varies. More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.
We exclude clients whose freelancers report a history of unreasonable feedback so their scores won't count against you, but that may mean it takes longer to receive your initial score. Feel free to check out this help article to learn more about JSS.
Jun 12, 2022 08:23:56 AM by Bartholomew F
I recently came back to upwork after a 2-3 year hiatus. I had taken a full time job which left little time for freelance. Before taking that job, I had a JSS in the high 90s, was top rated and had earned over $30k in earnings in a year. When I came back to Upwork, it was like I was a newb starting from scratch. All of my past success did not matter, I had to start over.
Here I am, six months later and I've made over $9k, completed 3 jobs (all different clients) with five star ratings and written feedback and still no JSS. I even have a premium subscription – doesn't matter. It's just mind blowing to me that a platform like this can exist, despite having zero concern for it's main asset, freelancers. Everytime I reach out, I get a canned response directing me to posts about how a JSS score is calculated. I've been on Upwork for over 5 years, I've read that article a billion times.
It's already infuriating the amount that Upwork takes in fees – it's clearly an antiquated business model that will likely doom Upwork. There are platforms like Braintrust that are putting talent in the driver seat, with no fees at all. Owned by talent, for talent. Then they add this connect system, which just seems like another attempt at further monetizing their talent. Upwork does not care about freelancers, their experience, or what value they bring to the platform. I'm ready to leave the platform and write an expose on the brand's workings and lack of transparency.
Anyone else share my frustrations?
Jun 12, 2022 09:11:27 AM by Martina P
I don't.
The longest calculation window for JSS is 24 months. After that, it disappears.
I'm pretty sure many freelancers are excited about that, because their bad rating is gone, and they can start from scratch, but with a work history, and find that to be a good thing.
Jun 21, 2022 10:26:59 AM by David T
Hi! I'm a freelancer that has been working with upwork for the last 3 months and have earned more than 17k$ and 9 jobs (5 of them completed). Although my experience so far has been great, I'm wondering why I don't have a JSS score/badges yet as I think I met all the requirements. Any help?
Jun 25, 2022 09:00:17 AM by Muhammad U
hello sir,
Hope you are doing well. I am Usman. I want to ask you if I am completing four jobs on Upwork but why?? I have no JSS and no Rising talent badge.
Jun 25, 2022 11:22:21 AM by Andrea G
Not all projects and clients are equal, so the time it takes to get a JSS varies. In order to get a JSS, you need to complete:
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