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Withdrawal not received

Active Member
Lokossou M Member Since: Mar 6, 2019
1 of 3
Hello! I have problems receiving direct payment into my local bank account. I issued a payment on the 10th and it was on the 17th that I received the payment notification but since then no funds have arrived at the bank although the bank has not given me any confirmation of receipt of payment. What to do about it?
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 3

Thank you for reaching out to us, Lokossou.

 

I'm sorry to hear your withdrawn earnings still hasn't reflected on your account. One of our team members will reach out to you directly via support ticket to initiate a trace for you and assist further with this concern. 

~ Bojan
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Community Guru
Abinadab A Member Since: Sep 26, 2016
3 of 3

In the future, consider using a combination of Payoneer and a service like WorldRemit.

You'll get better FX rates and faster delivery using this method.

 

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