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Your account has been suspended. Please contact customer support.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
21 of 36

Hi Muhammad,

 

Please, refer to my reply to your comment here.

~ Valeria
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debbieroman
Active Member
Debbie R Member Since: Jun 29, 2017
22 of 36

Can you please tell me how to contact customer support?  I am getting Verification failed. Contact customer support weeks after I entered the verifications.  I can't seem to get any help or find a customer support email or phone number.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
23 of 36

Hi Debbie,

 

If you've received the two small deposits on your bank account, could you please click on my name next to this post and send me the amounts you see in your statement. If you haven't, please check if the bank account information and routing number you added are correct and add correct details. You'll be able to complete the verification again.

~ Valeria
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mohadoo
Active Member
Mohamed G Member Since: Dec 28, 2018
24 of 36

why my account has been suspended

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
25 of 36

Hi Mohamed,

 

I'm sorry to hear about your account status. Please check the last notification on your account which details what steps you should take to lift the hold on your account. You should be able to access the notification with this link. Thank you.

~ Bojan
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ds982010
Active Member
Deepti S Member Since: Jun 8, 2017
26 of 36

Thank you for helping me i have sumbit the request and they asked for a video chat for verification. But i want to worried about my current contract may i work on current job or not. Please give me suggestion what i can do for now.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
27 of 36

Deepti,

 

Please, refer to the notification about your account suspension that the team sent you earlier this week.

 

Thank you.

~ Valeria
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impm
Active Member
Priyanka M Member Since: Aug 26, 2018
28 of 36

Please help me to verify my account. There is no options in setting. how do I reach contact customer support?

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
29 of 36

Hi Priyanka, 

 

A member of our team will reach out to you via email to assist you directly. Feel free to respond back to the ticket if you have any questions so that the agent can assist you. Thank you!

~ Joanne
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legend28
Active Member
DeShawn S Member Since: Dec 22, 2018
30 of 36

My account was suspended also. What do I do to resolve this issue?

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