Jul 6, 2019 06:50:30 AM by Alonso G
i need an explanation please. i've never used this account before niether violate rule as far as my understanding
Jul 6, 2019 07:20:33 AM by Aleksandar D
Hi Alonso,
Thanks for reaching out to us. I checked and it seems that you are required to undergo a Video Verification in order to remove the temporary hold on your account. Kindly, follow up on your ticket and there you'll find a link to finish your verification.
Thank you.
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