Sep 21, 2018 11:29:34 AM by Modi B
Hi Upwork supporters,
My friend is a good developer and he want to become a freelancer member of Upwork.
But when he sign-up an account, when click next button of step 2, he always got the message:
"This almost never happens, but something went wrong. Please try again later or contact support for assistance."
How to my friend can register new freelancer account?
Thanks.
Sep 21, 2018 01:04:05 PM by Bojan S
Hi Modi,
If you know the email address your friend is trying to use to register on Upwork, could you please send it to me in a PM and we'll assist him further! Thank you!
Dec 4, 2018 09:24:04 PM by Jane Kyung Min L
My sister is having the same problem. She wants to sign up on upwork but same message appears.
Dec 4, 2018 10:14:08 PM by Avery O
Hi Jane,
For privacy reasons, we are unable to disclose more information to you about your sister's account.
Jan 19, 2019 06:05:13 AM by Safae J
Jan 24, 2019 02:35:56 PM by Safae J
Jan 28, 2019 04:58:30 AM by Pablo G
Hi!
I have a friend who is trying to create an upwork account but he is having issues. ¿Could you help me?
Thanks!
Jan 28, 2019 05:13:32 AM by Goran V
Hi Pablo,
Does your friend is experiencing any problems on their end? If yes, do you know about it? Thank you.
Jan 28, 2019 06:22:50 AM by Pablo G
Jan 28, 2019 06:34:26 AM by Goran V
Hi Pablo,
Please send me the image via PM (Click on my name), thank you.
Feb 2, 2019 11:20:14 AM by Nikola D
Hi,
My wife has the same problem with message "This almost never happens, but something went wrong..."
She is not able to sign in / open new account. Can anyone assist please?
Thanks,
Nikola
Jun 6, 2019 11:40:49 AM by May Y
hi,
my friend is trying to sign up and he's getting error when pressing next. please help
Jun 6, 2019 12:33:13 PM by Bojan S
Hi May,
Please advise your friend to try clearing their cache and cookies or logging in with another browser to check if they`re still experiencing the same issue.
Thank you.
Sep 5, 2020 12:37:08 AM by Jeva L
Jan 26, 2019 08:26:52 PM Edited Jan 26, 2019 11:33:40 PM by Jo-An B
I signed up in order to comment on a project one of my clients had issues with. (I have an account under **Edited for Community Guidelines**)
But it just says I'm a member and I can't access my profile or try to create a freelancer profile.
Please help.
Thanks.
Mar 5, 2019 08:32:32 PM by Suraj K
Mar 5, 2019 11:25:00 PM by Goran V
Hi Suraj,
Please send me a PM (click on my name) with the email your brother is trying to sign up, thank you.
Mar 12, 2019 03:48:55 PM Edited Mar 12, 2019 05:32:31 PM by Avery O
HI my email address is **edited for Community Guidelines** This is the same email address i used to sign up for freelancer account on upwork.com and it does not work. Please kindly fix the issue so I can start creating my profile.
Best, Niti
Mar 12, 2019 05:37:32 PM by Avery O
Hi Niti,
Are you trying to close this account, and register for a new one? Please know that users are not allowed to have more than one account on Upwork. I can see that you were able to login to your account with no issues, with the account associated with the email address you noted on your post. Let me know if I can assist you further.
Mar 12, 2019 05:39:18 PM by Niti M
Mar 12, 2019 09:09:57 PM by Avery O
Hi Niti,
I would like to confirm if you are getting a cloudfare issue when you're trying to access the Upwork website? If so, please know that we have received similar reports, and the team is working to resolve the issue.
Let me know if you are referring to a different case so that I can look into it further.
Mar 8, 2020 02:25:55 PM by Daniele M
Hi, Im having the same issue creating a freelance account. Could you please help me?
Mar 8, 2020 04:11:15 PM by Joanne P
Hi Daniele,
I checked your account, and this account that you used in the community is a freelancer account. Are you having issues with completing it to 100%?
Mar 8, 2020 04:31:03 PM by Daniele M
Mar 15, 2020 05:45:46 PM Edited Mar 15, 2020 05:47:43 PM by Grigor L
Hi,
My friend has big project to work on upwork but can't start as has same registration issue. May I PM you his email? I will highly appreciate if you can help with that as that project is extremely important for our company and my friend is very valuable for bringing it done in time.
Regads
Grigor
Mar 15, 2020 07:06:12 PM by Avery O
Hi Grigor,
Was your friend able to do some of the basics of the registration process? If so they should be able to post here in the Community. Otherwise, they can contact us through our other support channels and we'll be happy to assist your friend further.
Mar 15, 2020 08:46:16 PM Edited Mar 15, 2020 10:15:07 PM by Avery O
He did all required and fulfilled account, but he got message that upwork get's 10000 requests each day and it's only for chosen ones and so on... **edited for Community Guidelines** I see no objective reasons why he got refuse. He is very high level professional in embedded programming (there are very few such level pros on upwork, guess can count on one hand).
Here is his profile link. He said he resubmitted profile now, but that don't looks right 😞
**edited for Community Guidelines**
Mar 15, 2020 10:16:59 PM by Avery O
Hi Grigor,
Please know that Upwork does not discriminate against color, race or national origin. We are happy to welcome freelancers who have skills and experience that are in demand in our marketplace.
I would like to note that your friend's registration has already been accepted. If he needs help with anything, he can reach out to us directly and we'll assist him further with his concern.
Mar 15, 2020 10:26:01 PM by Grigor L
Hi,
Yes, I know about upwork policies and exactly that's why this situation was very unexpected for me.
Just got confirmation that his account is active now, thanks a lot for quick answering and help!
Have a nice day and take care.
Regards
Grigor
Oct 25, 2020 03:14:38 PM by Jose Alberto G
hi I'm having the same problem to make the registration, not allowing me to register with my mail, is something that has never happened to me.
Oct 25, 2020 03:34:01 PM by Luiggi R
Hi Jose Alberto,
I checked and can see that you successfully verified your email. Are you referring to that you attempted to register with an email that's different from the one you used on the account you're currently posting with? If not, would you mind clarifying?
Thank you.
Dec 20, 2021 07:18:30 AM by Thabiso N
Hi, I need you assistance. When I type my email in to create an account the app either doesn't respond or referes me to clients app.
Dec 20, 2021 07:55:57 AM by Jacqueline S
Hi
We were able to solve the issue we had by going to Google Chrome Settings and clearing the cache. Once we did, we were able to register the new Upwork account. It was suggested by another community member.
Hope that helps!
Dec 20, 2021 08:41:13 AM by Andrea G
Hi Thabiso,
It looks like you already have this client account open. Please know you can create a freelancer profile from your account by going to your Settings! Check out this help article to lern more.