Feb 28, 2020 01:47:48 AM Edited Feb 28, 2020 02:00:31 AM by Goran V
Hello!
My name is Kyrylo Dombrovskyi. I can't change my location when I'm trying to create my profile. I pointed out my location (Levanevsky passage, 10. City of Zaporozhye, Ukraine) in line "Street", but the string of "country" is pinned. I need to change it to my real country - Ukraine, so I will can point my real working adress and verify my phone number.
Also, as novice on Upwork, I have incorrectly indicated my name - Kirill Dombrovsyi ("Kirill" in a regional manner, then I "lost" a "k" in the surname), and I beg you to help me change it to the next one: Kyrylo Dombrovskyi (as pointed im my international ID card).
Help me please! Thank you in advance!
**Edited for Community Guidelines**
Solved! Go to Solution.
Feb 28, 2020 02:02:34 AM by Goran V
Hi Kirill,
I just updated your country and you should be able to update the rest of your address now. Once you submit your application you will be able to access your setting and update your name. If further help is needed, let me know. Thank you.
Feb 28, 2020 02:02:34 AM by Goran V
Hi Kirill,
I just updated your country and you should be able to update the rest of your address now. Once you submit your application you will be able to access your setting and update your name. If further help is needed, let me know. Thank you.
Apr 16, 2020 05:25:29 AM by Adam C
Hello,
I have the exact same problem.
@Goran, could you please update my location to Poland so I can finish up creating my profile?
Thanks,
Adam
Apr 16, 2020 05:34:54 AM by Goran V
Hi Adam,
Your country is updated, feel free to complete your application once you`re ready. Thank you.
Jun 9, 2020 12:40:52 AM by Anna M
Hello,
I have the same problem.
@Goran, could you please update my location to Russia.
Mar 22, 2021 03:08:55 PM Edited Mar 22, 2021 03:18:43 PM by Julie A
Nevermind, figured it out!
Thank you
Sep 28, 2021 06:44:36 PM Edited Sep 28, 2021 09:22:23 PM by Joanne P
I have the same problem
@Goran can you please change my location to Nagercoil, Tamil Nadu instead of Chennai, Tamil Nadu
Sep 28, 2021 09:22:08 PM by Joanne P
Hi K J,
I checked and it looks like you have already selected the correct country. If you need to update your location, please update it by going to Settings> Contact information.