Sep 27, 2022 01:47:35 PM Edited Sep 27, 2022 03:46:22 PM by Arjay M
Client was looking to pay for job well done, but she accidentally cancelled project instead of paying the escrow amount of $2200
Amount is still in escrow but I'm being asked to "return funds" or to file "a dispute".
IF i return funds, the escrow won't come back to her for 5 business days (as I understand)
So I suppose I should file a dispute. But filing a dispute might also take 5 business days (as I understand)
So we're looking for help. (Client **Edited for Community Guidelines**)
Sep 27, 2022 04:08:48 PM by Arjay M
Hi Geoff,
If the client accidentally closed the contract without releasing the money in escrow, we’ll email the freelancer/agency and request an escrow refund on their behalf. Please note that we will automatically send a refund request to the freelancer/agency. You and your client may want to check this help article for more information on how to Get an Escrow Refund.