How are you upwork community?
Due to client issue, I had to verify my account again with detail information since my account had been suspended.
I had worked with the client only in upwork as a hourly project.
However, the client didn't respond to upwork at all.
and it delayed my account suspension for over 2 weeks.
Finally, my account has been fully restored and now I can submit my proposal again.
By the way, I couldn't see my rising talent badge and the feedback which I got from the client.
of course, all the money I lost, which I got paid from the client.
Please let me know about this issue.
Note: it was hourly project and I tracked time with every memos for each task.
I sent ticket to support team about that.
This is what I got from them
**Edited for Community Guidelines**
I can see another developer who got feedback from the client for the same project
Since he hired 2 developers for that project.
But I can't see neither feedback nor payment which I got from the client.
Please help me so I can get the payment for 2000 usd.
I checked your account and I can see that our team has advised you about this on your ticket with number 25534511. If you have any additional questions feel free to post them on your ticket with number 25411766 and our team will assist you further. You can access your tickets on this Link, thank you.
Too slow response from them.
and it seems that they don't want to solve my issue.
My account had been suspended for over 2 weeks due to client issue.
However, I lost my rising talent badge and earnings from the client after my account has been fully restored.
Please help me