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Payment Name Mismtach, However the names are the same?

I am trying to withdraw my acoount balance into my PayPal account however upwork keeps saying that the names are a mismatch even though they are the exact same? This is very frustrating can someone give me a workaround

Retired Team Member
Retired Team Member

Hi Mohamed,


Please allow up to 3 days for the verification on your payment method to be completed. If you're experiencing any problems after this, feel free to follow up here. Thank you.

~ Goran

Its been nearly 5 days and theres still no change in the status, still shows verification in progress. Any help will be appreciated.

Hi Mohamed,


Thank you for reaching out to us. I shared your report with the team handling your case and your name mismatch error should now be removed. Let us know if you need further assistance.


~ Nikola
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