Upwork charged me twice for the purchase of connects.

[505c5547]

Good morning.

Yesterday April 01, 2024 Upwork charged me for the purchase of 80 connects automatically, and today April 02, 2024 Upwork charged me again for the purchase of 100 connects. Please I ask Upwork to refund me the money for the purchase of 80 connects that made me yesterday April 01, 2024. I look forward to your prompt response and the refund of my money.

[NikolaS]

Hi Ykelis,

I would be happy to help. I’ve escalated your community post to a support ticket so that we can check and assist you accordingly. One of our agents will be in touch with you soon to assist.