Jan 27, 2021 01:23:48 AM by Paula C
Jan 27, 2021 03:16:25 AM by Aleksandar D
Hi Paula,
It seems that you are referring to the Automatic Payment Schedule. Earnings are automatically withdrawn to your primary payment method based on the Payment Schedule you choose. To update or change your Payment Schedule, you can go to the Settings > Get Paid page.
Available payment schedules are:
Your balance is only withdrawn automatically when it exceeds a specific limit (e.g. $100 or more) on your scheduled withdrawal date.
Please note that balances older than 180 days will be withdrawn automatically, whether they are over your balance limit or not.
Thank you.
Jan 27, 2021 04:02:13 AM Edited Jan 27, 2021 04:46:41 AM by Aleksandar D
I receive my payment weekly (on Wednesdays)!
As you can see on my print screen, today (Jan-27th), I transferred the balance to my paypal account (see the print), but it didn't fall on my paypal account.
Plus.. on the top of my print you can this the message that balances over 100$ will fall on Feb 3.
I want to understand why of that?... if my payment is weekly... Isn't it a technical problem or what?
Thank you,
**Edited for Community Guidelines**
Jan 27, 2021 04:32:40 AM by Petra R
Paula C wrote:
Plus.. on the top of my print you can this the message that balances over 100$ will fall on Feb 3.
I want to understand why of that?... if my payment is weekly... Isn't it a technical problem or what?
The 3rd of February is a Wednesday. So your payment schedule falls on a Wednesday. If your balance is over $ 100 on that Wednesday, it gets sent automatically. If the balance is lower, you can still withdraw manually.
Jan 27, 2021 05:00:10 AM by Paula C
Jan 27, 2021 05:24:27 AM by Paula C
Jan 27, 2021 05:38:00 AM by Aleksandar D
Hi Paula,
In most cases, your payment transfers immediately. However, there are occasions when it may take up to 24 hours. If it has been more than 24 hours, please let us know so that we can assist you further. In the meantime, feel free to check out this help article to learn more about PayPal fees and timing.
Thank you.
Jan 27, 2021 06:09:54 PM by Paula C
Jan 27, 2021 07:41:03 PM by Joanne P
Hi Paula,
I checked your account and see that you already have a support ticket. Please know that your concern about your withdrawn funds have been escalated to the appropriate team. One of our team members will update your ticket to assist you further. Heres' your ticket number: 30799052.
Jan 27, 2021 05:32:42 AM Edited Jan 27, 2021 05:37:49 AM by Aleksandar D
The value left the Upwork platform but didn't arrive on my paypal. You can check on my print.
**Edited for Community Guidelines**