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Michael's avatar
Michael J Community Member

Boost Your Proposal to the Top of List (March 2022 Update): Questions & Feedback

Today we’re reintroducing the boosted proposals feature with some changes. Read the announcement from James, Director of Product, here and let us know your thoughts about these updates in the comments below.


Cheers,
Mike
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Christopher's avatar
Christopher F Retired Team Member

Hello Everyone,

 

First, we want to acknowledge the ongoing feedback you all are sharing. We appreciate you taking the time to share your thoughts, opinions, and concerns with Boosted Proposals and want to ensure you our product teams are listening and reading every comment. 

 

Second, we want to reiterate that part of our mission at Upwork is to connect talent with more opportunities which is why we launched Boosted Proposals in support of that. With that in mind, we know there are lingering questions and we want to take this opportunity to be transparent on the value of Boosted Proposals to freelancers and clients, and also answer a few of the recurring questions/themes. 

 

Why Boosted Proposals? We created Boosted Proposals as an opportunity for freelancers to show a strong interest in jobs they feel they are the best fit for. Additionally, Boosted Proposals increases the chances of getting noticed and receiving their desired rate. 

 

What is the true value for freelancers and clients? Boosted Proposals provides an additional lever for freelancers to pull when submitting a proposal without removing existing features (JSS, Top-rated, etc.)  that signal success. Freelancers with a Boosted Proposal have more control over their outcomes while clients gain insight on who has a strong desire for a job. Additionally, boosting improves a freelancer’s chances of being hired by 43%, this means that a freelancer can use the feature as a way to secure the same amount of work they did before, but lower their proposal volume, saving their time and effort.

 

Based on the test, it appeared there was a lot of negative feedback in the Community, how did you decide to move forward with Boosted Proposals? We collected feedback via multiple channels and methods within our testing, including tracking hire rates and speaking directly with freelancers and clients—this evidence fueled the team to move forward with this feature. 

 

 

We hope this addresses some concerns regarding Boosted Proposals and the Upwork team always encourages feedback as we look to make Upwork The World’s work marketplace. 

 

Best,

 

Christopher

Content Program Manager, Community

 

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487 REPLIES 487
Petra's avatar
Petra R Community Member

So you took somehing that was already absolutely dreadful and absolutely detested by the majority, made two miniscule changes, and brought it back.

 

Would that accurately sum up what's been happening over the last few months?

 

Maybe the Director of Monetization could explain how this helps clients find the most suitable freelancers rather than the ones throwing the most money at applying, which is what has been wrong with this absolutely ghastly idea from the start.

 

More freelancers will keep "generating" free connects by applying for all the never-ending scam and spam jobs Upwork seems to be unwilling or unable to do anything about, knowing fully well they WILL get interviewed and get their free 10 connects each time, and throw those at sponsored bids. And if you think I am exaggerating, it's being traded as the lasted hot Upwork-hack on the Interwebs...


I am deeply disappointed that despite everything Upwork decided not to listen to their freelancers. Disappointed, but I guess I shouldn't be surprised.

 

 

Abhinav's avatar
Abhinav S Community Member

Petra our Leader💪

Kira's avatar
Kira B Community Member

 
Kira's avatar
Kira B Community Member

Hi, I am knew, does it makes sense to enter a new bid for a lower proposal when I got outbid the first time? what is your advise please???

Nikola's avatar
Nikola S Retiring Moderator

Hi Kira,

 

I would be happy to help. I would like to clarify that outbid means that other user spent more Connects for boosting proposal than you. 

If during the auction you are outbid, your proposal will no longer be shown as boosted (it will still be visible, just lower on the list). Also, if you are outbid and your boosted proposal didn’t lead to an eligible interaction, we’ll only charge you the standard number of Connects required to submit a proposal. If it led to an eligible interaction with the client while you were boosted, you will be charged the Connects you bid.

 

You can find more information in this help article. Let us know if you have further questions. 

~ Nikola
Kira's avatar
Kira B Community Member

Thank you for your reply; so, if I understand correctly, if does not mean, that, what I offered to get paid for my services was outbidded then, correct? it just means that used more connects, is that right?

Iftikhar's avatar
Iftikhar A Community Member

Can you define "eligible interaction" here, please?

Arthur's avatar
Arthur M Community Member

The point is we are having to compete with connects which means anyone regardless if they are a scammer or not can be pushed to the top simply by bidding 100+ connects. It's ludicrous that we need to compete this way and a bad idea in my opinion. 

Dinna's avatar
Dinna W Community Member

Hi Nikola,

 

I'm almost a year late to this forum, but I haven't had any eligible interaction for the past couple of months and my connects just seem to vanish into thin air and I was not charged the standard number of connects like you mentioned.

 

Has the rule changed or was there a glitch?

 

Thanks,

Dinna

Sunil's avatar
Sunil K Community Member

That's just Upwork's way of robbing us picking our pockets. If you want to quit, you don't get back your money. Someone should put a class action lawsuit on these buggers

Mujahid's avatar
Mujahid H Community Member

Now a days, it needs too much connects to send a proposal which is very costly for new freelancers. Please reduce the connects. 

Thanks 

Rajib's avatar
Rajib B Community Member

  • Last 2 months.. don't get any requests... what can I do now ...
Irina's avatar
Irina S Community Member

So true. It destroyed all the hard work we've been doing on the platform.

Kishmala's avatar
Kishmala I Community Member

"More freelancers will keep "generating" free connects by applying for all the never-ending scam and spam jobs Upwork seems to be unwilling or unable to do anything about, knowing fully well they WILL get interviewed and get their free 10 connects each time, and throw those at sponsored bids. And if you think I am exaggerating, it's being traded as the lasted hot Upwork-hack on the Interwebs."

It scares me a lot. I was wondering why am I not getting any replies. I create an absolute killer proposal after spending one hour on preliminary research (Because I love the job description), and I am 200% sure that I will get a reply. Na-Da nothing at all. I keep an eye on the job for 3 days and only 1 interview. I go back after 6-7 days and no one is hired.  I really think this boost system creates a further "class" system on an already polarized platform. For some people buying connects is just a cost of doing business. Others have to disrupt their budgets to fit it into their monthly income (at least at the scale it's going someone showed that people are putting up 20-30 connects for each boost)

Catherine's avatar
Catherine M Community Member

I feel stupid, but I can't even figure out how I have connects. My clients are long-term and I've kept them on the platform because I like the security of payment without invoicing. However, "connects" keep piling up even though I am not knowingly paying for them. If anyone wants to enlighten me, I would appreciate it. Otherwise, I have to cull through this god-awful website to find the answer. 

James Thomas's avatar
James Thomas G Community Member

The problem I have is there really needs to be a status of the job. Can you have someone working a job and yet the job status still appears to be "open?" If the job is still open, why is it still open? Has the person not found any good candidates? If it is an illustration job, have they not found someone they "like?" If they haven't found someone they like, there should be a way to convey that to job prospects. When I see a job that has been around for a month, I assume the person who posted the job either abandoned it on Upwork, or somehow managed to start a contract with someone without properly starting a contract with them.

Mostafizur's avatar
Mostafizur R Community Member

i think so

Md Mostafizur Rahman
Randy's avatar
Randy N Community Member

What you said makes no sense. You have to pay KEX to bid for a job so if someone is paying connect to bid on a scam job and then only receiving 10 connect getting interviewed, they are losing connects. I think that up work is posting fake jobs so that we buy more and waste our money. We have no way of knowing this and work will never tell us. I'm going to get the attorney general or someone to look into this because I'm sure they are scamming us.

MD Nazmus's avatar
MD Nazmus S Community Member

You are totally right and we freelancers agree with your every point of view. Thank you

Muhammad Arslan's avatar
Muhammad Arslan J Community Member

I never used boosted proposal when it was first introduced. Now I see freelancer are bidding with 30 connects for a $40 project to be displayed as 1st on the list.

This feature will not help any freelancer, nor client, as I think UpWork algorithm before was already good.

Not to mention freelancers also pays 20% to UpWork.

UpWork is a good platform, but this feature is just outrageous. 

Caroline's avatar
Caroline G Community Member

I agree, My skills are really great, my account top-rated. But, its been months I can't land a client. No replies to my proposals and I'm literally making nothing at the moment. I'm even almost out of connects to bid for another job. And what makes it even worse is that I don't get invites even when my available badge is on. I think Upwork should do something. 

Dhara's avatar
Dhara T Community Member

I am facing the same issues last 6 months even after good profile and top rated

Jayanti's avatar
Jayanti M Community Member

We may have to look up more advertising platforms. Learn it’s system and
work it through. What you think?
Randy's avatar
Randy N Community Member

It's because all the jobs we are posting proposals for our fake. I think someone needs to investigate up work. I have spent hundreds on and I've gotten one job. I literally will spend $100 and bid on 12 proposals and only two of the proposals will even get viewed after I boost up to the first place.