Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jul 22, 2019 01:39:50 PM by Bojan S
Hi Diana-Mihaela,
Your country has been updated to Romania. Feel free to add the rest of the information on your profile.
Thank you!
Jul 22, 2019 11:04:14 PM by Rehan S
My profile is incomplete and I can't change me country. I am currently residing in Pakistan.
https://www.upwork.com/ab/create-profile/introduce-yourself/
Jul 22, 2019 11:16:23 PM by Goran V
Hi Rehan,
Your country is now updated and you can complete your profile, thank you.
Jul 23, 2019 07:18:21 AM by Yoanna C
Hi there!
I am new to Upwork and just trying to set up my profile. I am based in the UK but my phone number is Bulgarian (no EU roaming fees so I just keep it and it suits me well). However, I can't change the country code prior to verification. Is there something I could do about this?
Jul 23, 2019 08:16:29 AM by Bojan S
Hi Yoanna,
You have to have only accurate information on your Upwork profile including your real location. Please let us know if you would like us to update your Country to Bulgaria in order for you to proceed with your phone verification process?
Thank you.
Jul 23, 2019 11:30:15 AM by Yoanna C
Jul 23, 2019 12:56:12 PM by Bojan S
Thank you for following up, Yoanna.
We have updated it from our end to Bulgaria. Let us know if you need further assistance.
Thank you.
Jul 25, 2019 12:07:21 AM by Brian M
Hi There,
I am building my profile and my Location Country is greyed out to Australia. I dont live in Australia and need to change it, how do I do that please? I currently live in Thailand.
Jul 26, 2019 03:05:43 AM by Aleksandar D
Hi Laxman,
I have updated your country as requested. You should now be able to update your address by going to your settings page and updating your address in your Contact Info page.
Thank you.
Jul 27, 2019 12:52:17 PM by Janel L
Jul 27, 2019 04:58:54 PM by Joanne P
Hi Janel,
I have updated your country to Philippines as requested. You may now proceed with updating your address. Thanks!
Jul 29, 2019 11:56:03 AM by Sora T
Hi,
I set my country to US mistakenly; I'd like to change it to Israel. The textbox is disabled.
Jul 29, 2019 12:23:30 PM by Bojan S
Hi Sora,
Your Country was changed to Israel. Feel free to update the rest of the information. Thank you.
Jul 31, 2019 06:49:32 AM by Angela F
Hello. I'm new also. Can you change my country from USA to the Philippines? I made a mistake entering the country at first.
Jul 31, 2019 07:07:39 AM by Aleksandar D
Hi Prachi, and Angela,
I have updated your country as requested. You should now be able to update your address by going to your settings page and updating your address in your Contact Info page.
Thank you.
Jul 31, 2019 02:23:51 AM by Vahan G
My country is set to United States, but I live in Armenia. It requires a phone number to complete the registration.
Aug 1, 2019 12:41:00 AM by Imran K
Hi Vahan,
Please go to your profile Settings>Contact Info>Location(Follow the attested pic)
If above setting not works. Then definitely you need customer support help for this instance. Please email to them. Here is the customer support link: https://support.upwork.com/hc/en-us/requests/new?utm_source=ada&utm_medium=bot&utm_campaign=handoff
Hope this help 🙂
Thanks
Jul 31, 2019 11:10:48 AM by Vahan G
Can't change the country while signing up. It's set to United States, but I live in Armenia
Jul 31, 2019 11:21:26 AM by Petra R
Vahan G wrote:Can't change the country while signing up. It's set to United States, but I live in Armenia
Then wouldn't it have been a really neat idea to not set it to Los Angeles in the USA in the first place?
Why is your timezone showing as 4 hours ahead of where you say you are (just across the adriatic sea from me and on the same timezone as myself?)
Jul 31, 2019 11:48:03 AM by Bojan S
Hi Vahan,
Your Country was updated to Armenia. Feel free to add the rest of your address information.
Thank you.
Jul 31, 2019 07:35:09 PM by Shawnna J
Aug 1, 2019 12:36:50 PM by Shawnna J
Aug 1, 2019 07:35:56 PM by Petra R
Shawnna J wrote:
Yes I was just for one night, but put my old US address. I am a dual
citizen, is there more work in the US or should I change it to Canada?
I has to be set to where you actually live.
It has nothing to do with citizenship, dual or otherwise.
Jul 31, 2019 09:50:04 PM by Avery O
Hi Shawnna,
I have updated your country from US to Canada. Please be sure to update your address in the Contact Info page (Settings > Contact Info) to reflect the address where you actually reside.
Aug 1, 2019 12:59:54 AM by Ian O
Good day, I'd like to ask a help regarding my creation of my profile, my country is supposedly is philippines, but i seted it UK. but it can't be changed because the requirement it should be finished before editing the profile, sad to say I can't finish with it for the reason that my contact number even i submitted the correct digits but the code of the country is uk and it should be philippines so that I can receive a message. please help
Aug 1, 2019 01:45:11 AM by Aleksandar D
Hi Ian,
Thanks for reaching out to us. I have updated your country as requested. Let us know if you need further assistance.
Thank you.
Aug 1, 2019 02:33:51 AM by Aleksandar D
Hi Bogdan,
I have updated your country to Romania as requested. Let us know if you need further assistance.
Thank you.
Aug 1, 2019 04:01:52 AM by Ron H
I have used upwork while I was in the USA and now I want to add myself as a Freelancer and
it will not allow my new Spanish address and telephone number.
Aug 1, 2019 04:04:18 AM Edited Aug 1, 2019 04:10:52 AM by Petra R
Ron H wrote:I have used upwork while I was in the USA and now I want to add myself as a Freelancer and
it will not allow my new Spanish address and telephone number.
You need to first change your country to Spain (or get Upwork to do so)
Aug 1, 2019 04:11:21 AM by Aleksandar D
Hi Ron,
Would you like us to update your country to Spain?
Thank you.
Aug 1, 2019 04:37:58 AM by Aleksandar D
Hi Ron,
I have updated your country as requested. You should now be able to update your address by going to your settings page and updating your address in your Contact Info page.
Thank you.
Aug 1, 2019 09:08:36 AM by Ambition K
Hello people,
I am creating my new upwork profile. But while selecting manual address option it selected by default United Kindom. How to change this? There are no options for that. I have not written anywhere UK. Further for mobile verification also it fetches UK country code which I can't edit. How to solve this problem?
Thanks in advance guys.
Aug 1, 2019 09:28:02 AM by Bojan S
Hi Ambition,
Could you please confirm which country you are located in, the one you would like to have on your profile so that we can further assist you.
Thank you.