Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jan 1, 2020 11:51:20 AM by Aleksandar D
Hi Anubhavq,
I updated your country to India as requested. Let us know if you need further assistance.
Thank you.
Jan 2, 2020 01:07:44 AM by Ratish N
Hi I need to change my location to india cant change it in the settings could you please change it?
Jan 2, 2020 01:15:47 AM by Goran V
Hi Ratish,
Your country is now updated, feel free to update the rest of your address once you`re ready. Thank you.
Jan 2, 2020 01:49:36 AM by Daisy G
Jan 2, 2020 01:58:53 AM by Goran V
Hi Daisy,
Please confirm your current location(country) and I will update it, thank you.
Jan 2, 2020 02:00:33 AM by Daisy G
Jan 2, 2020 02:07:09 AM by Goran V
Thank you for the follow up, Daisy,
Your country is now updated, feel free to continue with your application once you`re ready.
Jan 2, 2020 03:44:56 PM by Marwa Z
If you please I can't change my counrty from Egypt to united states - Louisiana
Jan 2, 2020 06:49:03 PM by Avery O
Hi Marwa,
A member of the team will reach out to you with more information about your account.
Jan 3, 2020 03:14:25 AM by James R
Hi Avery/UpWork Team
I selected US when I began my profile but I need it to be UK - please could you amend this?
Thanks!
Jan 3, 2020 03:18:40 AM by Goran V
Hi James,
Your country is updated as well, feel free to update your address once you`re ready. Thank you.
Jan 5, 2020 02:30:27 PM by Tom F
Hi
I started setting up my profile in UK but i now live in Aus, can you please help me to change my location? additionally my phone number is no longer accessible to verify so i need to my Australian number.
Jan 5, 2020 04:33:14 PM by Joanne P
Hi Tom,
One of our agents will reach out to you directly via a support ticket to assist you further. Please follow the steps that will be shared with you on the ticket. Thank you!
Nov 4, 2021 09:04:03 PM by Priya J
Hello,
I recently moved to Lisbon, Portugal. I used to live in Maputo, Mozambique. How can I change m location?
Jan 7, 2020 06:09:30 AM by Kristy-Lee V
Jan 7, 2020 07:05:15 AM by Stuart R
Hi there, I'm trying to set up my account from my home country, New Zealand, but I am still travelling Colombia this week. Can my country be updated so I can continue setting my profile please?
Jan 7, 2020 09:11:36 AM by Aleksandar D
Hi Stuart,
I updated your country to New Zealand as requested. Let us know if you need further assistance.
Thank you.
Jan 7, 2020 09:54:10 AM by Alexander P
Hi,
I would like to change my country to India. How do I do that?
Jan 7, 2020 10:52:08 AM by Aleksandar D
Hi Alexander,
Your country has been updated to India as requested. Let us know if you need further assistance.
Thank you.
Jan 9, 2020 12:04:06 AM by Ruvimbo K
I can't change my country as well. When i signed up i didn't know you had to use the country you are in page. I am based in Zimbabwe but it was not reflecting on the list of countries, so i put the closest country Zambia but with my Zimbabwe details. I have been trying to change it but it's not appearing can anyone help??
Feb 23, 2020 04:18:03 PM by Joanne P
Hi Tatenda,
Could you please confirm where you are currently located so I can assist you?
Feb 25, 2020 10:58:17 AM by Bojan S
Hi Tatenda,
Your Country was changed to Zimbabwe. Unfortunately, Upwork isn't able to service certain countries as we aren't able to send payments there. In those cases, the country will not appear in the list when setting a location.
We apologize for the inconvenience.
Feb 25, 2020 12:38:11 PM by Bojan S
Hi Tatenda,
Due to payment restrictions, we aren't able to service certain locations and provide freelancers with ways to withdraw their payments.
Thank you!
Jan 9, 2020 04:50:04 PM by Francesco F
Upwork:
My location is locked to the US, but I am an NZ resident.
Thanks
Jan 9, 2020 07:39:34 PM by Avery O
Hi Francesco,
The team will reach out to you with more information about your account.
Jan 10, 2020 11:27:32 PM by Francesco F
Hi Avery,
I haven't received an email. When should I expect one?
Thanks
Jan 10, 2020 11:57:16 PM Edited Jan 10, 2020 11:58:46 PM by Aleksandar D
Hi Francesco, and Fitri,
Francesco, I checked and it seems that our team already reached out to you via this support ticket.
Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively.
Fitri, your country was already set to Indonesia. If you are experiencing any problems submitting your application, please try clearing your cache and cookies or using a different browser. Let us know if you need further assistance.
Thank you.
Jan 10, 2020 01:24:34 PM by Frankie O
Jan 10, 2020 02:12:58 PM by Jennifer M
Frankie O wrote:
I need to change my country from US to Germany as this is my permanent address
Signed up 1-10-2020 and typed in San Jose, CA and moved that quickly.
Jan 10, 2020 02:32:03 PM by Frankie O