Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Mar 19, 2020 07:00:15 AM by Goran V
Hi Edward,
I`m sorry about the inconvenience this had caused you, your country is now updated. Thank you.
Mar 18, 2020 09:11:46 AM by Evelyn Y
Hello,
I never finished my application and I moved country.
Could someone please help me change from Estonia to Uruguay?
Thanks
Mar 18, 2020 09:56:15 AM by Bojan S
Hi Jennifer and Evelyn,
Your Countries were updated as per your requests.
Thank you!
Mar 20, 2020 12:02:47 AM by Swaroop Kumar H
i have created my upwork account but in the editing profile page,it is showing British indian ocean teritory as selected country. i want it to be India. Thanks in Advance,
Mar 21, 2020 07:41:27 AM by Khyam A
Hi. I am trying to create a profile on upwork as a freelance but my location is locked and will not change from Uganda to anything else. This stops me from putting in the correct street address as well. Anyone have a similar issue to this?
Mar 21, 2020 07:51:20 AM by Aleksandar D
Hi Khyam,
Thanks for reaching out to us. Could you please let us know which country would you like to reflect on your account as your location? We’d be happy to update it for you.
Thank you.
Mar 22, 2020 10:04:23 AM by Simona P
Hello, my country is for some reason set to United Kingdom, but I am based in Bulgaria. I am unable to change my country settings. Would you please help me.
Thank you!
Simona
Mar 22, 2020 01:47:01 PM by Joanne P
Hi Simona,
Your country has been updated to Bulgaria. Thanks!
Mar 22, 2020 10:49:42 PM Edited Mar 23, 2020 12:43:23 AM by Carlin R
Hi, I am unable to change my country from China to the United States.
e: fixed!
Mar 22, 2020 11:01:46 PM by Avery O
Hi Carlin,
A member of the team will reach out to you with more information about your account.
Mar 22, 2020 01:35:36 PM by Laura S
Mar 22, 2020 01:47:50 PM by Joanne P
Hi Laura,
Your country has been updated to Australia. Thanks!
Mar 22, 2020 02:15:18 PM Edited Mar 22, 2020 03:48:11 PM by Joanne P
Hi, i created my account now, but i cant complete it.
I come from UK but at the moment im in Honduras for Business, and my UK phone number doesnt work here, so and in the registration i can only choose a number with +44 for UK.
So please, how i can finish create my account now?I must change the countrycode for honduras, and maybe i can change my country only as long im here.
That would be great if you can help me with that.
My email where my account is created is:**Edited for Community Guidelines**
Best rgds
Sebastian
Mar 22, 2020 03:50:01 PM by Joanne P
Hi Sebastian,
Your country has been updated to Honduras. Let us know if you need further assistance. Thank you!
Mar 22, 2020 06:22:40 PM by Avery O
Hi Abdelrhman,
The team will reach out to you with more information about your account.
Mar 22, 2020 06:34:40 PM by Abdelrhman E
I'm living in Egypt now. And I can't change the country to Egypt. In addition, I want to complete my profile that needs a phone number(my phone number is an Egyptian one)
Mar 23, 2020 06:56:58 AM by Jeff C
I am an American living in Vietnam. The country is stuck on the United States, and it won't let me change it. So I can't put a valid telephone number in in order to get verified.
Mar 23, 2020 07:31:25 AM by Jennifer R
Jeff C wrote:I am an American living in Vietnam. The country is stuck on the United States, and it won't let me change it. So I can't put a valid telephone number in in order to get verified.
You need to change your photo as well.
Mar 23, 2020 07:39:17 AM by Jeff C
I will do that, but my country is still stuck on the United States
Mar 23, 2020 08:42:08 AM by Bojan S
Hi Jeff,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Mar 23, 2020 07:39:09 AM by Bojan S
Your Country was updated to Vietnam as per your request, Jeff!
Thank you!
Mar 23, 2020 08:12:07 AM by Lisa T
Hello!
Could you please help me to change the country from United Kingdom to Russian Federation as I cannor verify my profile and mobile phone.
Thank you in advance
Mar 23, 2020 09:02:25 AM by Bojan S
Hi Lisa,
Your Country was updated to Russia as per your request. Feel free to add the rest of the information on your profile.
Thank you!
Mar 24, 2020 08:27:11 AM by Morgan P
I just started my profile and the only country option is Algeria. I live in the United States and it will not let me change it.
Mar 24, 2020 09:34:03 AM by Bojan S
Your country has been updated as per your request, Morgan. Feel free to add the rest of the information on your profile.
Thank you!
Mar 24, 2020 12:23:04 PM by Damola O
Hi I have the same problem I can't change my country to the United States
Mar 24, 2020 01:04:23 PM by Bojan S
Hi Damola,
Your country has been updated to the United States. Feel free to add the rest of the information on your profile.
Thank you!
Mar 24, 2020 01:47:43 PM by Shashwat K
I have the same issue, I created my account in India, but now I moved to Canada. But I cant change my country now
Mar 24, 2020 02:33:43 PM by Bojan S
Hi Shashwat,
Your Country was updated to Canada as per your request.
Thank you!
Mar 24, 2020 02:58:31 PM by Boris R
Hello, I occasionally filled incorrect personal data with registration. So I want to delete my account to register again using actual information. There is a problem about deleting: I can't enter the account settings because the platform always redirect me to the "https://www.upwork.com/ab/create-profile/v1/baseline/"
What should I do?
Thanks
Mar 24, 2020 04:46:53 PM Edited Mar 24, 2020 04:47:19 PM by Avery O
Hi Boris,
Please know that users are not allowed to have more than one freelancer account on Upwork, regardless if the old account is closed. Please know that you should be able to edit the information you have added to your account at any time.
Could you please let me know what information you are trying to change?
Mar 30, 2020 06:16:20 AM by Boris R
I've occasionally entered incorrect location data and can't change it, so I can't link the right phone number.
Mar 30, 2020 06:37:10 AM by Goran V
Hi Boris,
Do you need help with updating your country? If yes, could you please confirm your current location (country)? Thank you.
Mar 30, 2020 07:27:11 AM by Aleksandar D
Hi Boris,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you.
Mar 30, 2020 07:31:15 AM by Boris R
Hi Alexandar,
My current location is Russian Federation, I'm studying here so I have all needed confirmation documents.
Thanks
Mar 30, 2020 08:01:06 AM by Aleksandar D
Hi Boris,
Your country has been updated to Russia as requested.
Thank you.